スペシャル、プライベートプール/スパ、ゲームルーム、ディズニーからのご予約分は今すぐ予約！

We are so happy that you enjoyed your stay and look forward to welcoming you back again one day soon!

We work hard to make sure our vacation home is ready for each guest, and love that you have such great feedback about how clean it is. We know not all mattresses are perfect for everyone, but will take the mattress feedback into account! Hope to have you return again!

Thank you for your stay! And we are happy to hear you enjoyed the resort's location and cleanliness of our home. We work hard to make sure our homes are clean and ready for every guest stay. Unfortunately, as you mentioned, we were not notified of any issue or given the opportunity to rectify the issues listed here in the review. As noted in previous reviews, when issues are reported to us during the stay, we address those issues while the guest is in house as quickly as possible. You did however, let us know after your departure that you would leave a positive review only if we would refund the cost paid for pool heat; but pool heat worked for your stay, so no refund was given. We wish we could've known and rectified the sliding door, and faceplates during your stay. This is the first we hear of the fire alarm and the lamp. While we cannot promise to change the sofa after a sole complaint, with your feedback now, we can revisit now and see if it's something that does in fact need replacing. We are sorry to hear you would not stay with us again. We truly do keep our homes to a high standard and thank you for the feedback so that we know what to fix.

Thank you for your review. I am glad that our staff treated you kindly, we strive for excellent customer service and great memories. I do know that you called two times during your stay, one was for the bedroom headboard that was tended to immediately and the other for pool heat, which too, was tended to immediately. I am very disappointed to hear about your remarks about the home. We have just completed a 48-hour inspection on the home and found that all that was reported is not what the condition of the home is in. I am sorry that you saw to report these issues, but again, we have had no issues with this home and are happy to report that this home books often, without these complaints!