Mauna Loa Village Resort 2 King Suites w/ Private Lanais. Shared Pool & Pickleball

Aloha Alison, Mahalo for your feedback and for staying with us at Mauna Loa Village. We’re glad to hear you enjoyed the quiet location and had a comfortable stay overall. We appreciate you bringing up the concerns regarding the ants and the lack of emergency flashlights. Weather conditions can sometimes contribute to pest activity, but we’ll be sure to follow up with our team to address this and improve preparedness for future guests. Thank you again for your valuable input, it helps us continue to improve. We hope to welcome you back for an even better experience on your next visit to the Big Island! Mahalo,

Aloha Martha, Mahalo for taking the time to share your feedback and for staying with us at Mauna Loa Village. We’re glad to hear there were thoughtful touches from the owner that helped support your visit. We also sincerely appreciate you bringing the cleanliness and maintenance concerns to our attention. This is not the standard we aim to provide, and your comments regarding the bathtubs, lanai, dryer lint filter, doorbell cover, and general unit condition have been shared with our team for immediate follow-up and review. Feedback like yours is very important in helping us improve both housekeeping consistency and property upkeep. Thank you again for your stay and for your honest review. Mahalo, Casago Kona Reservations

Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. We sent out a text message regarding the twin beds being made into a king bed upon request. Sorry if that got missed somehow. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.