Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This house has a spectacular view. I could have stayed another month and spent my days staring out at the ocean. But it was extremely expensive for a rental in the condition it is in. Despite assurances on the Serenity website that the house has been thoroughly cleaned to Covid protection standards, the floor was so dirty it turned a mop (which I asked management to buy for me) black with each swipe; the towels were stained and old; the sheets were worn; the umbrella in the back yard was broken; there was so much dust under the beds, on a hardwood floor, that when I turned a fan on one night the room became a dust bowl; the dishes and silverware all had to pulled from the cupboards and washed (stained coffee cups, food on silverwear and a few plates, dirty pots); there were cigarette butts in the backyard; the sofa had stains; the walls were filthy; the toilet requires two visits from a plummer... You get the picture. For $7K, I spent more time cleaning and maintaining than enjoying. The management company did credit the cleaning fees, and offered to send cleaners in again (which we weren’t comfortable with mid-pandemic), but nobody called me, ever, to discuss my concerns. But oh, that view. And the house, has it been clean and kept up, was adorable.