WALLENPAUPACK LAKEFRONT CABIN、プライベート設定、すばらしい夕日、ドック、ファイヤーピット！

Hi Dana, Thanks so much for coming up. I am happy to hear you enjoyed your stay. Sorry you had an issue with the internet. Wish you had given me or Jenn, our property manager, a call and we could have easily talked you through connecting. We have 3 houses next to each other, so even if 1 is down you can always connect to one of the other networks as described in the home instructions. Thanks again for coming up and we hope you and your family return soon!

Paul, Thanks for the great review. I so happy you and your family enjoyed your stay! We hope to see you again next year! David

Jamie, thanks again for using our cabin as a gift for your dad! I'm so happy to hear that he enjoyed his stay!!!

Thanks for coming up to the cabin. We are glad that you and your guests enjoyed the weekend! Hope to see you all again! David and Mary

Hi Rita, Thanks again for your stay! I'm sorry to hear you felt the cabin was not clean and the kitchen was not well supplied. I've sent you a couple of emails asking if you to be more specific about cleaning so I can discuss this with my cleaning people, as this is the first time we have received a complaint in a while. We have been using the same cleaning crew for several years, and if they are missing areas I would like to address that with them. I also asked you to please let me know where you feel the kitchen was not well supplied, so we can address that as well. Your input would be really helpful.

Thanks for your rental and thanks for this review and for touching base off line to explain the situation you encountered with a slow response to your request. My apologies. I hope the partial refund we sent helps make up for slow response and please take me up on the discount if you decide to return to one of our properties.

Hi Marvin, Thanks again for your rental. In our listing and the materials we email to you, we explain that the dock is shared with the guests of our chalet. There is room for the guests of each house to have one boat that is tied up to either side of the dock. Also, the Lake authorities demand that all docks be removed from the lake in the late fall and winter. We cannot gurantee a dock will be in the water until late May, and the dock is removed from the water sometime after Oct 15. Since you arrived on Oct 10, the dock was avaialble for your stay. I usually tell folks not to count on the dock after Oct 15th. All of the docks are floating docks and in the beginning of the season the lake level is high and the dock is right up near the steps. However, during the course of the summer, the power company generates electricity and the lake level lowers a bit and we all have to progressively push our docks out through the boating season.

Edward, Thanks for your review, my only regret is that you didn't contact us while you were there to let us try to address these concerns. We have a property manager and cleaning crew on retainer, and I try to make it clear in our communications that we want to make sure we address issues like these if they arise, so you have the best stay possible. I have alerted our cleaning staff that you had an issue with the dishes. The guest that came in after you told us that the vent for the AC in the attic room had disconnected, so we were able to address that quickly during their stay. Yes, there is a smaller bedroom with an angular roof with a full size bed and a dresser. I tried to depict that accurately in the photo and the description which reads "Fourth small angular bedroom with full size bed." I'm sorry if that was not evident. Your concern about the deck furniture and tree debris was very legit after the storm, and we became aware of that after you left. We also just replaced the grill last week, which was worn and I purchased a leaf blower and instructed my cleaning crew to blow off the deck between visits. I will have to reevaluate the couches. I have also asked my cleaning crew to look for skeletal remains near the driveway. Thanks again for your stay and for bringing these issues to my attention. David.

Thomas, Thanks for your rental! We hope to host you and your family again in the future!!

Hi Louise, Thanks again for coming up to the cabin. I still get a thrill from hanging out on the dock and taking photos of the sunsets! I hope we get a chance to host you and your family again!!

Thanks for coming up, we are glad you enjoyed your stay at the chalet!! Hope to see you again!