Slalom by AvantStay | Walk to Ski Slopes!

It's wonderful to know you enjoyed your stay. Location makes such a difference, and we're glad the setting worked well for your trip. Cleanliness is something we care a great deal about, so it's great to hear the home was in excellent shape when you arrived. Thank you for taking the time to share your feedback. We hope to have the opportunity to host you again.

Thank you for your kind review! We're so glad to hear the rooms felt clean and well organized during your stay. We hope to have the opportunity to host you again in the future!

Thanks so much for your kind words! We're glad to hear you enjoyed the location and that communication was smooth throughout your stay. It was a pleasure hosting you, and we’d love to welcome you back anytime!

Thank you, Melvin! We're glad to hear you enjoyed the place and appreciated its clean and tidy atmosphere. It was a pleasure having you, and we hope to welcome you back again in the future.

Thanks for your review! We're glad to hear the house was clean and had everything you needed. Hope to host you again soon!

Thank you for your review! We're glad you enjoyed our place. We'd love to host you again for another mountain getaway!

Thank you for sharing your feedback. We’re truly sorry the home’s condition and cleanliness didn't reflect the level of care guests should expect upon arrival. Our team responded the same day, arranged a follow-up cleaning, and provided a partial refund in recognition of the inconvenience. Your comments have been shared with the team responsible for the home for a thorough review. We appreciate you taking the time to share your experience, and should your plans bring you back to the Poconos, we would welcome the chance to provide a better stay.

Thank you for letting us know, and we understand the laundry setup wasn't what you expected, especially with a full ski trip planned. The home is fitted with a combination washer and dryer, a single unit that both washes and dries, so the drying function is available. We're always reachable during a stay and would have been glad to walk you through using it, and we're sorry that wasn't clear at the time. We've shared a note with the team responsible for the home so the listing and arrival information can make this clearer for future guests. Should you consider staying with us again, we'd welcome the chance to provide a smoother stay.

Thank you for sharing your feedback. We appreciate you bringing these concerns to our attention. We understand how issues related to comfort, cleanliness, and household supplies can affect the overall guest experience. Your comments regarding the heating, bathroom soap, laundry machine condition, trash supplies, and outdoor waste area have been shared with the appropriate teams for review and follow-up. Feedback like this is important in helping us identify operational areas that require additional attention and improvement. We appreciate you taking the time to provide detailed observations from your stay.

Thank you for taking the time to share your feedback. We're sorry to hear about the cleanliness, appliance, and temperature concerns you encountered during your stay, as well as the difficulty reaching our team when you needed support. These have since been passed along to the appropriate teams for review and follow-up. Should you consider staying with us again, we'd welcome the opportunity to provide a better experience.