6/10 (普通)
宿泊されたお客様
2023 年 7 月 24 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Tried Two Different Houses - Same Result
When we first arrived at this house, immediately we noticed it was not very clean. There was garbage in the trash can, dog feces in the yard, the toilet wasn’t cleaned, the shower drain had a lot of hair in it, and there were dirty rags in the bathroom. We took pictures of everything and sent them in. The cleaning crew called us and came to the house and cleaned the toilet. They told us they would come back again a few days later to refresh the house. We had to move to another house because the air conditioning broke and that was a deal breaker in July. However, if you stay here, bring bottled water. The smell of the water is so bad that you can’t even brush your teeth here. I have never in my life smelled water like that before in Florida or anywhere else, and I grew up with a well. It can’t be sanitary at all. We were told we would get the cleaning fee refunded but that still hasn’t happened.
The property manager did all she could for us to move us but the second house was less in space than what we paid for (no king beds, no TVs in the bedrooms, 2 out of 3 outdoor ceiling fans were broken, ceiling fan in the bedroom was broken). There is no way someone had cleaned this house too because the kitchen was covered in spider webs that I personally had to clean before even thinking about using it. The master shower was so clogged up that you had to stand in 3 inches of water. And master bath infested with ants. So many things wrong with both houses, I wouldn’t stay again.
宿泊されたお客様
2023 年 7 月に 7 泊滞在
