Big Bear Vacations
About Big Bear Vacations
WHAT TO EXPECT FROM A BIG BEAR VACATIONS PROPERTY~ Big Bear Vacations is the premier full-service vacation and cabin rental management agency in beautiful Big Bear Lake. With over 20 years of knowledge and experience, we provide top-notch services and products to our valued owners and guests, from the moment you reserve one of our homes you will be provided with personal and timely communications regarding your stay with us. All of our properties are professionally cleaned and inspected prior to your arrival here at our office and we are dedicated to providing you with the BEST experience possible while you are staying with us! *Please note: The City of Big Bear Lake requires a face-to-face check-in here at our local Big Bear Vacations office. The Credit Card and ID used to make the reservation with us MUST be present at check-in unless otherwise arranged with a Big Bear Vacations representative. Big Bear Vacations has a minimum age requirement of 21 years old and will not release property keys to any person authorized for check-in not meeting this requirement.
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:21
Max guests:8 (sleeps up to 8 adults)
Not happy with this property!!!
The home was dirty and there were several things that were broken. It seems that this home is not being taken care of. Large crack down the middle of the house. The kitchen is not stocked with necessary items to really cook in. No trash bags, no dishwasher soap to run the dishwasher, no foil to cook with, the frig was completely empty, and so was the pantry. Not enough blankets or towels. I was grossed out sleeping in the bed because I felt like everything was dirty. When we arrived the smoke detector was going off with a load beeping noise. We called to get it fixed. It took them over 2 hours to come and when he did, he didn't have a ladder to reach the smoke detector. He said he would come back the next day to fix it, but never showed up. We were not happy with our experience and this is the first time this has ever happened. We have always loved VRBO, but this was horrible.
Thank you for sharing your voice. We appreciate the feedback and have shared it with the Team. You are important! We hope you do come for another visit soon so that we can show you a much better experience-