FANTASTIC LOCATION W POOL CLOSE TO BEACH BOARDS RIDES!! DOGS OK!!

Such a lovely review! A good stay. A great location. Would return. But unfortunately, this guest did not understand how the "STAR" rating system works. This is not like rating a Hilton Hotel. A "5 STAR" rating for a VRBO rental means that you enjoyed your stay, that there were no major problems that were not addressed, and that you would return. By all accounts, this should have been a "5 STAR" rating, but VRBO does not do its part to educate its guests. A "4 STAR" rating can severely damage a listing. A "3 STAR" rating is like asking VRBO to shut the listing down. PLEASE CONSIDER RESERVING YOUR STAY HERE IN THIS '5 STAR' PROPERTY!

I'm happy that "THE OVERALL CONDO WAS NICE" and we apologize for things that could not be corrected to make this stay more comfortable. I don't want to leave anyone with the impression that we did not help with the garage door problem. We did! It was that the garage door had to be left open for a few days while waiting for a repair part. As for footsteps overhead, this is a first floor condo. You always have a choice! First floor/less steps/footsteps overhead OR choose the Second floor/many steps/no one overhead. We have them both! Message through the dashboard for options.

There was a catastrophic power failure on the Wildwood island on the day prior to this guest's arrival. All guests were notified about the lack of power and that there would be an extensive delay in restoring it. (There was a fire at the sub-station that services our island.) Guests were offered refunds for any days/nights that they did not choose to stay due to no power. Jennifer S. did not heed the warning and arrived as planned on Saturday 7/8 despite knowing about the situation. Realize too that the rental office was without power as well. No internet access, no email, no computers, no phones. It is not fair to be slammed in public review here when you were warned and you arrive knowing and accepting the situation.