Kendall Whittier TU, Downtown

Thank you Sarah.

This is a review from a disgruntled guest who did not actually stay at the property. I contacted the guest days before their check-in date and informed them that the property was not available on the date they booked. The guest threatened to leave a negative review if I didn't allow them to stay. Firstly, I don't understand how the guest was able to book a one-night stay when the property had a minimum booking requirement of two nights. The booking was canceled at the last minute because I was unable to find alternative accommodation despite my best efforts, and I was in transit, making it difficult to access the Vrbo app. This was the first guest to book the property, and their one-star review reflects the same attitude they had when I reached out about the potential cancellation.