Evolve Vacation Rental Network
- english, french, german, spanish
Check-in: 3:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:25
Overall, we loved Casa Acuario. The home itself its beautiful and spacious. There is a large kitchen, which is fully stocked with cooking and baking items. There is one full sized bathroom on the living level and 2 full sized bathrooms upstairs. One of the bedrooms (the one with the bunkbeds) in adjacent to the living room. The patio and pool area is huge and gorgeous. The view is breathtaking. The wifi at the property worked really well and there were entertainment options if you want to stay in. We downloaded movies onto a firestick and watched that way as well. Plenty of linens and towels for everyone at the house, the pool was clean and was also cleaned several times while we were there. The grill outside was easy to use and was also very clean. Did I mention the view? There are two king beds one queen and then the bunk beds and the beds were comfortable. Also a small loft area with another day bed and television. Staff was also very very helpful and responsive at all times.
There were a few negatives but nothing that would cause me to reduce this from a 5 star property; just for full disclosure. First, you need a car to get here. The road from the main road is mainly dirt and there are some areas that are very bumpy. Second, we had a few scorpions come to visit during our stay, however, it is to be expected because of the location. I did not notice a lot of other insects inside.I did have to clean the master bath myself because it was not clean but it just looked like it hadn't been used in some time, also a lot of hard water build-up on the shower heads however, I think that is an issue with the water in Costa Rica. If you have a large SUV, the fit getting to the house is a little tight. We had a few bushes scrape the car but no damage.
We had a wonderful stay and would recommend this property
Incredible view, 5 minutes to a beautiful beach.
We went with family, enjoyed the facilities, had a great time. The property is well maintained and the staff kind and service oriented. Be prepared for 15 minutes of dirt road to get there.
Casa Acuario - I expected more.
Good location overall. Peaceful and Quiet.
We arrived on a Friday and got handed the keys to the property by the caretakers. The main door key did not fit - had to use the balcony door until Monday when the new (correct) key arrived. Caretakers don't work on the weekend.
The Property Management is difficult to reach. We connected via WhatsApp. The unlimited local calls home phone needs a SIM card that can only be replaced by the property owner. Requested a substitute phone that was never delivered.
The alarm does not work.
The trash dumpster does not exist - at least we never found it.
The patio lamps are infested with Wasps and Bees - took a little policing to make it safe. We sprayed them ourselves since we asked the caretaker upon arrival and he left w/o doing it.
The kitchen plates, glasses and utensils had food - very dirty!
I expected better!
Hi Pedro, Thank you for your review! The homeowner would like to respond with the following: "We are very sorry that your experience did not meet your expectations! Thanks for bringing these things to our attention. We take a lot of pride in maintaining a consistent 5-star experience for every renter and are really sorry your stay was not perfect. We've contacted the Caretaker and Property Management firm to see precisely what happened and improve weekend response times. We are committed to rectifying the situation so these things don't happen again and that our hospitality and service is flawless. We've now ensured the mobile phone provided has a working SIM card, which had to be replaced. As for the alarm, we have double checked and the alarm system does indeed work, as there is a mobile phone alert that is sent when it is tripped. We've also recently added laser technology and perimeter cameras to enhance the system. We are sorry you weren't properly shown how to arm the system. The Property Management Company should be advising our clients where the garbage dumpster is (it is near the condos at the bottom of the hill) as part of the welcome walk through. We are sorry this was also missed! Insects are plentiful in Costa Rica, so we have a pest control service that visits the home once a month to keep the property clear of insects, including bees and wasps. This should not have happened and we have had them visit Casa Acuario to rectify this immediately. Finally, Costa Rica has "hard water" which means the dishwasher needs to be serviced and cleaned very frequently. This is normally done on a regular basis so we apologize your dishes weren't clean! We have had the dishwasher serviced to ensure clean dishes for renters. Again, we take our five-star rating very seriously and really do strive to give our clients a perfect experience every time. We sincerely thank you for bringing these items to our attention and we will work hard to ensure they do not happen again. We hope you'll come back to Casa Acuario, and give us another chance to delight you with our beautiful home." Best, the Evolve Team
Costa Rican Paradise!!
Our family of 6 spent 10 nights at Casa Acuario in February. It was nothing short of amazing. The home is even more beautiful in person. The woodworking and stone throughout is just gorgeous; the pictures don't do it justice... it truly is breathtaking. The ocean view from the balconies and infinity pool are second to none.
We found the management company very professional during and after the booking process, and our concierge contacts were extremely pleasant to work with. When we arrived by car we were late getting in and got lost along the way to the house (our own fault). Mario actually drove to find us and then guided us in his vehicle to the house. How amazing is that?
The home is situated close to beautiful beaches (a couple of minutes to a local beach that is gorgeous (Pirates), maybe 10 minutes to Playa Conchal....treat yourself to a $20 massage and a fresh coconut for $3!) Tamarindo is a must go to and it's only 20-25 minutes by car. Mt Arenal was UNREAL. It's a good 3 1/2 hours away though, so consider staying overnight as we drove it all in one day and were exhausted. The weather was about 35 every single day with no rain; it does rain at Mt Arenal though. It's actually quite brown and dry on the coast in February; however, the property has lush green plants as Mario watered regularly. We did see some local bugs and were shocked at the Jurassic sized grasshoppers. Who knew they could grow THAT big. There were iguanas everywhere outside, along with a tarantula and 5 scorpions..yep I counted! Coming from the prairie province of Manitoba Canada we don't have any scorpions etc, so was interesting to see them in their natural habitat. We could hear howler monkeys at dawn. Loved it! Best part was waking in the morning and opening our eyes to the view, as you can see the ocean from your bed....sigh!!!!
We are sad the vacation is over, but when we return we would stay at this wonderful home again. Thanks for the beautiful memories!!!
Beautiful Case Acuario
We stayed at Casa Acuario for 10 wonderful days. The house was beyond my expectations. It was spotless and had every amenity one could ask for. We had six people in our group which the house could accommodate very comfortably. There are many local beaches to visit and many other attractions if you want to keep busy. I will definitely recommend Can Acuario to friends visiting Costa Rica!
Casa Acuario! Great place!
What a way to sit back and enjoy the beautiful scenery and listen to the birds and the waves from the infinity pool with a nice glass of wine. This villa has everything you could possibly want on a vacation. Property is spotless and modern. Lots to do in town if you like or just chill on the property.