2/10 - Terrível
Christina Cheree F.
28 de out. de 2025
1/5 – Very Disappointing Stay – Misleading Amenities and Poor Guest CareThe property itself is beautiful and in a great location, but our experience was extremely disappointing due to how poorly the situation was handled.The hot tub was filthy upon arrival—so dirty that we couldn’t use it. A clean, working hot tub was one of the main reasons we chose this property. The manager offered to drain and clean it, but that process would have taken over 24 hours to reheat, making it useless for the duration of our stay.On top of that, both indoor fireplaces were completely unusable because the gas tank was empty. The manager confirmed this and said they weren’t sure if anyone could come refill it during our stay. These are major amenities advertised in the listing, and neither was available.My family and I rarely get to take vacations, and we were really looking forward to this trip. To spend this amount of money and not be able to use two of the main amenities was deeply disappointing.We were offered only 50 in compensation, which is completely unreasonable considering the premium rate charged for this property and the extent of the issues we experienced. There was no real effort to make things right or ensure guest satisfaction.Overall, the property looks nice in photos, but the lack of maintenance, oversight, and care for guests made our stay very disappointing. I would strongly caution future




Christina Cheree F.
Hospedou-se por 3 diárias em out. de 2025




































