Japanese Style Room 13.9sqm, Smoking, Mountain View
Please ask the owner or check their rental agreement when booking the property.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
I clicked on book a room tonight on orbits in mid September. The computer made a booking for September 30 which I presume to be the next available. I paid with credit card thinking I booked a room for that night in mid September.
I found out immediately after booking so I called the hotel right away. The staff agreed to cancel. But I got an email from the hotel via orbits that must cancel thru orbits. This is when I found out IT IS IMPOSSIBLE TO CONTACT outbid when I’m overseas, without I pay for international calling from Japan to the USA.
After I returned to the USA, orbits hasn’t been able to cancel my hotel.
If orbits doesn’t resolve this with the Japanese hotel, this will be my last time using orbits (been a loyal customer for years for all hotel car and flights). Because IT IS RIDICULOUS ORBITS DOES NOT OFFER EMAIL communication and requests me to make international phone call to orbits for hotel change!
Traditional Japanese style small hotel
We stayed there in September 2017. Glad that we have bought the breakfast and dinner package, not only the food were very good, and we could experienced the only traditional Japanese authentic meals in our 10 days in sapporo.
The hot springs bath area was not big, but you can have a choice of indoor or outdoor. The outdoor doesn't have magnificent view but you can enjoy the sky and the Japanese landscape with your bath.
The rooms are tatami style and has no bathroom , only has 1 toilet.
Because it is small, their clientele are local Japanese. ..one good thing is, no large crowd of tourists.
The original of Japan.
If you are going to stay Noboribetsu, you have to choose this hotel. This hotel provide the best of everything you needed. The staff treat us like 5 star guest. Nice breakfast, onsen, and comfort bed. You should give a try to original Japanese style of living! It's truy a magnificent experience I ever had.
A cozy onsen little boutique hotel
We totally enjoyed our stay here at this hotel. We had a little trouble finding the front door, but other than that, we love our stay. We arrived at 10 AM, were informed that we can only check in at 2 PM. So we dropped off our luggage, and head out to the street shops and to have lunch. The shop-street takes about 10 mins walk. We had lunch at the little soba shop (buckwheat noodle served cold or hot), it was delicious. Though, those with bigger appetite should order the set that comes with shrimp tempura and cold soba. We got back to the hotel around 3pm, the rooms (we had 6 in our party) were ready, and our luggage were already there. One of the room is a huge tatami room (straw mat where one sleeps on futon ) that could fit 5-6 futons. It smelled of new straw too. The other room was a corner room that has a balcony, a queen size bed, a dinning room, and a tatami room that could fit 3 futons. The rooms included dinner and breakfast, both had tons of tiny dishes, but one does gets filled up and it was delicious. We also enjoyed the onsen tremendously. Both male and female sides have outdoor onsens, and they switch sides at midnight, so you can see different scenery. The spring waters were pump from underground, contain lots of mineral and has that iconic volcanic smell of sulfur. So the water was grey-ish and murky. The shampoos for body and hair and conditioners were of high quality. Expensive stay but very enjoyable.
Thank you very much for staying at Kashoutei HANAYA.
I also appreciate your great feedback about us.
It was great to hear that you could enjoy our ryokan and hot spring.
Hope you could stay again in near future.
Thank you very much,