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TY Maria so much. It was a pleasure having you and ur family as guests. Hope to hear from u again in the future. Thank you, ARLENE

TY Paul. It was great having u group as guests in our home. I’m so glad u guys enjoyed ur stay. U guys were great!! Hope to hear from u again. Arlene 😜

TY Mike. U guys were so AWESOME!!! It was such a pleasure having u and ur family as guests in our home. I hope to hear from u again. Thank you so much for being so GREAT!!! ARLENE

Thank you Mario. You guys were so AWESOME!!! I am so glad you and your family enjoyed our home. I really hope to hear from you again. It would be a great pleasure to have you guys as guests again. ARLENE

TY Meghan. U guys were AWESOME. It was a complete pleasure having u and ur family as guests in our home. So glad u enjoyed ur vacation. I hope to hear from u guys again in the future. ARLENE

Thanks Rachel. You guys were GREAT. See you next year. THANK YOU, ARLENE

Thank you Kim. It was a pleasure having you as a guest. Usually our canals are the widest and cleanest in the entire keys because we are right off snake creek and the stream keeps them so clean…. Unfortunately there is 1-2 weeks a year (99 % of the times in May) that because of the tides all canals in the neighborhood are affected. Sorry that you experienced that during your stay. Hope to hear from you again. The rest of the other months, our canals are awesome 😊 ARLENE

TY Adam. U guys were awesome!!! It was a pleasure having u and ur family as guests. I Couldn’t have asked for better guests. I hope to hear from you again. Thank You, ARLENE

Thank you Kurt. It was such a pleasure having you as as a guest. You guys were absolutely awesome. I hope to hear from you again in the future. I couldn’t have asked for better guests. Thank you, ARLENE

Thank you John for your great review. It was a pleasure having you and your family as guests in our home. I hope to hear from you again in the future. Thank you, ARLENE

Courtney, the minute the AC broke I went out personally from Miami and my AC guy went immediately to address the issue. The downstairs sliding glass door is permanently locked to avoid small kids from entering the pool area with out parental supervision. That is done on purpose to avoid a child from drowning g or getting hurt. You have to enter the pool where there is a gate that has a child lock. There is a sur charge for pool heat. That is disclosed in the rental description. There are 2 gas tanks at the property. We full them regularly. Unfortunately people leave them open and they run out. However, I would have gladly filled them for u, had u advised me that they were empty. Im sorry that you were not happy with the property, based on your review. I always strive to maintain the property and provide the best customer service possible. Thank you, ARLENE

TY Karen. It was a pleasure sharing our home with u and ur family. U guys were an absolute pleasure. Hope to hear from u again. ARLENE

Duane, Thank you for your review. It was a pleasure having you as guests. There is a closet upstairs with additional towels. I wish you would have called me, I would have let you know. I am sorry for the inconvenience. Thank you for being such wonderful guests. THANK YOU, ARLENE

I would rather not respond to this review/comments, as everything being said and the manner in which events took place are being deliberately misconstrued. I will however respond as it relates to me and my character..... Every review on all 5 of the properties listed on VRBO by me comment how I go above and beyond to cater to all of my guests. I have close to 100 review between the properties that I currently have listed and another 50 on properties that I have sold and no longer have listed on VRBO. That speaks for itself. I appreciate each and every single one of my guests and I show it by the way that I treat them with respect and assure that they feel welcomed and comfortable in my homes. This is the first time in 15 years that I have had a bad review about me or any of my properties for that matter. I am so sorry that you feel this way and that you have the need to speak untruths. This comes to show that there are very difficult people in this world and unfortunately you can't please everyone no matter how much you try.

TY Nathan. It was a pleasure having U and ur family as guests in our home. Hope to hear from u again. TY, ARLENE

Thank you so much. It was a pleasure having you as guests in our home. Hope to hear from you again. THANK YOU, ARLENE

Thanks so much Derrick. See you again next year. ARLENE

Rosanne, thank u for ur review. LOL.. u gave the wrong rental date, it was August. Sorry about the washer. It was great having u and ur family as guests. Thank You, ARLENE