Private Pool, Patio & BBQ Near Downtown & Gardens

Hey Lauren, Thank you so much for your feedback! I am so glad you enjoyed your stay with us!

Hi Michael! I am thrilled you had a great stay and thought the location was perfect! We would love to host you again!

Thank you for your kind review and for choosing our home, Jason. We are so glad you had a great stay. Please come back anytime!

Hi! I am so happy you all had a great stay and liked the neighborhood. We would love to host your team again.

Thank you for your kind review and for being a great guest, Cecil! We would love to welcome you back soon!

Hi Barbara. Thank you for taking the time to share your kind words about our place. We're so glad you enjoyed it.

Hi Ana! We are glad to hear that you enjoyed our charming neighborhood. We loved hosting you!

Hey Beth, thank you so much for your feedback! I am so glad you enjoyed your stay with us!

Hi Grace! Thank you for the kind words. I am so happy you all enjoyed your stay. We hope to get the opportunity to host you again and for you all to use the jacuzzi :)

Hey Laura, thank you so much for your feedback! I am so glad you enjoyed your stay with us!

Thank you for sharing your feedback about your recent stay at our house with a private pool, Kitrina. We're thrilled to hear that you had a great time and enjoyed the pool and the peacefulness of the neighborhood. We appreciate your comments about the carpets and the edges around the pool. Maintaining a clean and well-kept environment is essential to us, and we will take your feedback into consideration to ensure that these areas are addressed promptly. We're delighted that the house provided exactly what you were looking for, and we're glad that you had a positive experience during your stay. Thank you for choosing our property, and we would be delighted to welcome you back for another enjoyable stay.

Hi Darrell. We're so glad you had a good experience during your stay. Come see us again soon!

Thank you for your feedback, Jason. We're sorry to hear the pool wasn’t up to standard during your stay. The pool is a key feature of our home, and we typically work hard to ensure it's clean and ready for guests. We'll look into what went wrong this time and make sure it doesn’t happen again. We appreciate you bringing this to our attention.

Hi Brian! Thank you for your honest feedback. Overall, I am happy you enjoyed your stay and think the location is excellent. I am so sorry for the inconvenience with the bath cloths and master bedroom. We strive to provide a 5-star experience. We are available to remedy the situation if an issue arises during your stay. We hope to get the opportunity to host you again and provide you with a 5/5 star experience.

We sincerely apologize for the negative experience you had during your stay, Michael. Ensuring the safety and comfort of our guests is our top priority, and we take all feedback seriously. We will thoroughly investigate the concerns you've raised and take immediate action to address any hazards or issues within the property. Additionally, we appreciate your intention to report your findings, and we will cooperate fully with any investigations conducted by the relevant authorities. We regret that your stay did not meet your expectations, and we understand your decision to cut your trip short. Please rest assured that we are committed to making necessary improvements to prevent similar issues in the future. Thank you for bringing these matters to our attention.

We sincerely apologize for the experience you had at Patriot Family Homes, Jac. We take cleanliness and property maintenance very seriously, and it's clear we fell short during your stay. We regret that the home did not meet your expectations and that you encountered numerous issues, including the condition of the pool, the cleanliness of the property, and the state of the yard. We appreciate your feedback, as it helps us identify areas for improvement. Our team will conduct a thorough review of the property to address these concerns, ensuring a more pleasant experience for future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future. Please note that your reservation was subject to our cancellation policy.

Thank you for sharing your concerns regarding your recent stay at our property, Cynthia. We deeply regret to hear about the issues you faced during your time with us. I want to sincerely apologize for the inconvenience caused, especially regarding the pool, which is a significant amenity we offer. Your feedback is invaluable, and I assure you that we take it seriously. We understand the frustration you experienced, and we deeply regret that your expectations were not met. Our team has already initiated an in-depth review of the pool maintenance procedures to prevent similar situations in the future. However, our pool is now closed for the winter season. Regarding the lack of communication and the concession offered, I understand your disappointment. We truly appreciate your candid feedback, and we will be revisiting our communication protocols to ensure that our guests are promptly informed about any ongoing maintenance issues. Once again, I am truly sorry for the negative experience you had. We appreciate your feedback as it highlights the areas where we need to improve. If you would consider giving us another chance in the future, we would love the opportunity to provide you with the excellent experience you deserve.

We extend our sincerest apologies for the distressing experience you encountered during your recent stay at our property, Tiffany. Your feedback is invaluable, and we genuinely regret that your expectations were not met. We take your concerns very seriously, and I want to assure you that we're taking immediate action to rectify these issues. Firstly, we deeply regret the inconvenience caused by the malfunctioning TV, smoke alarm, and lighting issues. Our maintenance team is now conducting a thorough inspection to address these matters promptly. The condition you described regarding the floors, exterior, and wallpaper is unacceptable, and we're initiating comprehensive renovations and cleaning processes to restore the property to its standard. Regarding the pool, we understand the criticality of safety, especially with children around. Immediate measures will be taken to rectify the pool's condition to ensure safety and restore its appeal. The discrepancy in the number of bathrooms and the layout is not acceptable, and we'll update our property description to provide a clear representation of the layout to avoid confusion in the future. Concerning the unresponsive communication, we deeply apologize for this oversight. We're deeply sorry for the inconveniences you faced, and we genuinely appreciate your patience and understanding. Your input is crucial, and we're committed to rectifying these issues to ensure a more comfortable and pleasant experience for future guests. Again, our sincerest apologies for the inconvenience caused. We're dedicated to regaining your trust and hope you might reconsider staying with us to experience the improvements we'll be implementing.