This was my family's first time in Hilton Head and I definitely searched various locations, always having a hard time figuring out what places had the most walk-able beach access. This place was on the list, but never quite bubbled to the top until a few others had already been booked.
The hold-up for me was beach location and number of beds. We need 4 beds and settled on this only because the listing shows 3 beds and a sleep sofa. Well, the second room actually has a twin and twin bunk beds, which was perfect. As for beach access, the listing doesn't mention that there are two private beach accesses -- still the same distance, but not as crowded.
The place fit our family just fine, but would probably have been too small for more adults. We did have an issue with the parking pass when we first got here, but the security guard gave us a temporary one. I contacted the rental contact a couple of times, then the owner contacted me in order to work it out -- there is a new system in place and they needed to enter more information about us in order to get the pass printed out. Everything worked out without a problem, though.
The whole complex isn't brand new, so of course the condo is not going to be spotless, but it was great for us. Smaller pool is right behind the building and the bigger pool is a short walk. Lots of tennis courts (we didn't play) and other activities in the clubhouse. I just wish it was not quite as far of a walk to the beach (took about 5 minutes, but when you go back and forth for various things, that can add up). Also, the Hilton Head bike paths are right outside of the complex, but unfortunately it was about 15 minutes along the main thoroughfare to get to civilization (the closest ice cream shop I found). Just joy-riding wasn't a problem, though.