Beachfront condo with ocean-view balcony, pools, hot tub, gym, central AC, & W/D

Thank you, April, for sharing your experience with us. We're so glad to hear that you enjoyed the cleanliness of the home and the beautiful view from the balcony. It’s wonderful to know that our customer service met your expectations as well. We appreciate your feedback about the kitchen supplies. We strive to provide a well-stocked kitchen for our guests, and we’ll certainly take your comments into account as we continue to enhance our offerings. We hope to welcome you back to Panama City Beach soon, where we can provide you with an even better experience.

Thank you, Joseph, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.

Thank you, Kristin, for sharing your experience with us. We’re so glad to hear that you enjoyed the beautiful decor, spaciousness, and stunning ocean views of the condo. It’s wonderful to know that the location met your expectations for easy beach access. We truly appreciate your feedback regarding the issues you encountered during your stay. We understand how frustrating it must have been to deal with the standing water in the laundry room and the challenges with the AC unit. That’s not the level of comfort we strive to provide, and we’re sorry for the inconvenience it caused. We take maintenance concerns seriously, and it’s disappointing to hear that the follow-up didn’t meet your expectations. Regarding the beach chairs and umbrella, we apologize for the confusion and any inconvenience this may have caused. We’re actively working to ensure our listings are up-to-date and accurate, and your input is invaluable in helping us improve. We genuinely care about our guests’ experiences, and we’re committed to addressing these issues to enhance future stays. Thank you for bringing these matters to our attention, and we hope you’ll consider giving us another chance to provide you with the seamless experience we aim for.

Thank you for taking the time to share your experience, Art. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenity lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We will follow up with our local operations manager to ensure that all information about the home is clear. We appreciate your preference as a means to improve, and we hope you will give us a second chance to impress you.