Tahoe Donner Ski & Beach Retreat - Access to Marina, Tennis & Rec Center

We’re so thrilled to hear that you and your family had such a lovely experience at our cozy cabin! It sounds like the open living space was perfect for your family game nights and laughter, which is exactly what we hope for. We take pride in our quick and professional responses, so it’s wonderful to know you felt supported during your stay. The location really is a gem, isn’t it? Being just a short drive from stores and close to the beautiful hiking trails and lakes around Truckee and Tahoe makes it so convenient for outdoor adventures. We’re glad you appreciated the cleanliness and the little touches like soap and sponges. Your kind words mean a lot to us, and we hope to welcome you back for another memorable stay in the future!

Hi, Cora, thank you for taking the time to share about your recent stay with us. We're glad to hear that you had a nice stay. We apologize for the inconvenience caused by the outdated furniture and the WiFi issues. We understand how important reliable internet is, especially when working remotely. We have passed your comments on to our local team to address these concerns promptly. We have addressed the problems and have made necessary upgrades to ensure that they are in perfect working condition for our future guests. We appreciate your feedback, and we hope to have another opportunity to host you and provide a flawless experience.

Hi, Kristine, thank you for your feedback. While we are happy you were able to enjoy the views and amenities in this property, we always want our guest to enjoy every moment's stay in the vacation home. We always want you to experience the best time with your family. Every feedback is important, that is where we monitor the improvement we can do with the vacation home. We thank you for sending those feedback to continue improving our services. Thank you.