Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The Commander’s Quarters was in a great location, on the lake but secluded. The home had basic and enhanced amenities in good shape but the overall condition fell far below our expectations for a $4500/week rental unit we rented for a special occasion. The property is in dire need of a deep cleaning and some repairs/replacements. The maintenance & office staff of Taylor Made was minimally helpful with our requests and close to unprofessional. I don’t have the space to outline all the problems here. There was an issue with a ceiling fan in one of the lower level bedrooms which was never fixed. Meantime we were left with an open hole in the wall with wires hanging out, dangerous. The hot tub at the house was minimally operational. There were padding pieces missing off of it and most of the jets don’t work since the adjustment knobs were removed. Most of the rugs and furniture were stained and dirty. In one bedroom there appeared to be a vomit stain. There were blood stains on some of the pillow shams. Two days before our vacation, we were contacted by someone from TM saying that a real estate agent would like to come by on our first full day there to show the house which would require us to be gone for a two hour block of time. We did not know before this that the house was for sale. I refused and the agent nicely said no problem. After our arrival, they called again this time with a demand that we give them a two hour block of time for “an owner walk through”. We rearranged our schedules and prepared to be gone. Then one hour before the appointment, they cancelled what they called a showing because the family could not get to DCL as planned. We also found out before our arrival that one of the amenities that we had specifically chosen this house for had been removed. The contract allows the owners to remove any amenity anytime. Why in the middle of a rental season? And the amenity is still on the description of t