- english, spanish
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
So... maybe it could have been partially my fault for this experience since I did. it verify numbers ahead of time, but we were not able to even stay at this place. When we got there, it was hard to locate the area. We did arrive after 3pm which is check out time. I wanted to call and ask if after 3pm was okay but I could not find a number. It wasn't till we were there that i finally found a number and I called it numerous times and it sent me to voice mail. We were knocking and no one answered the door. We ended up having to stay somewhere else. I payed for nothing.