Third trip to Hawaii and will definitely be back. the unit was nice and suited us just fine. Constructive thoughts - room could use a safe, a dust pan, and some shear curtains for better privacy, all very minor. Underground parking was awesome, pool and pool staff very good. All in all pleasant experience.
jer h.
2025 年 3 月に 13 泊滞在
10/10 (非常に良い)
Philip N.
2025 年 2 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Philip N.
2025 年 1 月に 5 泊滞在
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10/10 (非常に良い)
A guest from Torrance , CA
2024 年 8 月 10 日
Fantastic Stay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Was a fantastic property and location could not be beat. Loved the unit for the 3 of us. We never left Kaanapali. Cooked nearly ever day & night. Ate on patio with a view. Kids could walk over to Whaler's Village at night. Played pickleball and used the gym daily - all wonderful facilities. Nice staff and complementary laundry. Would definitely stay here again.
A guest from Torrance , CA
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10/10 (非常に良い)
Dan Q.
2024 年 7 月 16 日
Wonderfull View from Sullivan Whaler Unit 763
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Another great stay in the Whaler unit 763. The unit was clean and well suited for our visit to Kaanapali Beach. We look forward to staying in this unit again soon.
Dan Q.
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10/10 (非常に良い)
A guest from glendale , az, AZ
2024 年 6 月 19 日
best vacation ever
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
best vacation ever,, MAUI is beautiful...kaanapali beach the best....
A guest from glendale , az, AZ
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8/10 (良い)
Jane H.
2024 年 3 月 27 日
relaxing Maui
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was somewhat unhappy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Everything was superb - great location for restaurants, shopping, whale watching, beach walking. The room was lovely - nice balcony view of the ocean, clean and well stocked. The only thing that disturbed us was the air conditioner that ran all the time on the property next door.
Jane H.
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10/10 (非常に良い)
David Morris B.
2024 年 1 月 29 日
Whale watching in Paradise!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
What a perfect location on Maui!!Beautiful Sunset and whale viewing!The pool and hot tub were perfect as was the beach and the Whalers Village close by!Thank you Sullivan properties for making my vacation a memorable experience !Dave Baker
David Morris B.
6/10 (普通)
Debi M.
2023 年 7 月 13 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
WiFi Doesn’t Work
Nice view and property. Pool is very small and crowded for the size of the complex. They did not have a record at the gate or the front desk of my prepaid reservation so check in was not easy. WiFi did not work during my entire stay. I asked management company Sullivan and the front desk for help. I needed to do some work while I was there and needed WiFi so that was important to me. Sullivan didn’t help at all but the front desk sent someone up. They tried but couldn’t fix it.
Debi M.
2023 年 7 月に 5 泊滞在
10/10 (非常に良い)
Trish P.
2023 年 5 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The Whaler
We really enjoyed the VRBO...was very nice, clean, had everything we needed. Love the location.
Trish P.
2023 年 4 月に 5 泊滞在
6/10 (普通)
Andrea F.
2023 年 4 月 15 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Dirty and dingy
The room was dirty and dingy. Size of bed was not accurate. Dishes and pots and pans were too dirty to use which defeated the purpose of having kitchen space. No beach accessories provided in room (chairs, boards, umbrellas, etc.). Additionally the water pressure was awful and were very slow to drain. Had to take short showers otherwise the water started collecting and rising at the bottom of the tub
Andrea F.
2023 年 4 月に 5 泊滞在
10/10 (非常に良い)
Cindy P.
2023 年 2 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect stay!
The rental was clean and well appointed. The Whaler is perfectly situated with a beautiful beach and next door to shops and dining. We last stayed here about 10 years ago and we were pleasantly surprised with the many updates to the property. Definitely 5 stars!!!
Cindy P.
2023 年 2 月に 5 泊滞在
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10/10 (非常に良い)
Kaija R.、Middleton, ID
2023 年 1 月 17 日
Maui 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were very pleased with our rental. We are long time guest of the whaler and have experienced several rentals. Upon arrival our condo was immaculately clean. It had a beautiful view on both mountain and ocean sides. Bed was comfortable as was the pullout couch. All and all it was a great unit.
Kaija R.
2023 年 1 月に 10 泊滞在
4/10 (不満)
Susan S.
2022 年 12 月 21 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
The bathroom was not very clean, mold around the overflow of the bathtub.
I have stayed in other units at the Whaler and the rooms may have been a tad dated but they were clean. This room was not cleaned properly, mold was around the rim of the toilet, around the overflow in the bathtub, and around the ceiling in the bathroom. I personally will not rent from this company again.
Susan S.
2022 年 12 月に 6 泊滞在
6/10 (普通)
Shannon Y.
2022 年 9 月 25 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Gets the job done
The whaler is a very intriguing hotel. It has all the big ticket items you’d want: overlooking the ocean, a wonderful pool, access to laundry, and is a conveniently short walk from anything you’d want. However, it’s the little things that arise once you get there. For starters when we arrived and approached the front desk to check in we were greeted by an unfriendly receptionist who could not find our reservation. Although we booked and paid for our honeymoon vacation over four months ago, they could not find us in their system and even asked if we were sure we were at the right hotel. He begrudgingly took our IDs and continued to look through the system until he found it. We just got off the plane and had to wait for half an hour while this man was rudely welcoming us. Once he finally found it, he didn’t even offer an apology. Once we got to the room we found it in need of a sweeping, as well as for the counters to be wiped down. My husband did the cleaning while I unpacked and despite the minor dirtiness we both really did enjoy the room. It had a wonderful view, and plenty of space. But it was clear this room hadn’t been renovated in quite some time as the television was far too old and the Wi-Fi continued to break out. The rest of our stay at the Whaler really was wonderful though, as the amenities were perfect for us, the hotel was right on the beach, and the rest of our interactions with staff were very pleasant. Nate in particular was especially friendly, it’s a shame that our first impression was so poor from Ron’s lack of customer service skills.
Shannon Y.
2022 年 9 月に 8 泊滞在
8/10 (良い)
Paola B.
2022 年 8 月 26 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location - Outdated Condo + Lots of noise
It really is like others described. The price is correct for the area. But do not expect to have quiet time at the balcony. The noise is really irritating. I actually though to leave and book something else, but it was too late. On the positive side, the location is unbeatable . It is in the hearth of West kananapali and close to everything . You will be paying for the location, not for the condo itself. It did have everything you need.