The property manager was notified of all the house items mentioned below on the first day we checked in and did nothing. This is an honest review of a recent stay at this property.
The Good: The location of this resort is centrally located to the theme parks and anything you'd want to visit in Orlando. The resort was gated and the staff at the clubhouse was very friendly. The house was located on a dead-end street so there wasn't a lot of resort traffic noise. The house backs up to the community wall so no back neighbors, only side neighbors. The communication pre-arrival was great and check-in was easy.
The Bad: This rental has the WORST mattresses on all the beds. I've seen newer mattresses in better condition on the curb waiting for trash collection. Each bed makes a noise when you sit on them and felt like we were sleeping directly on the boxsprings. We bought mattress toppers and my son opted to sleep on the couch (which is not a sofa sleeper, as it says in the listing) during our entire stay because of the awful beds. Burn holes in the carpet, broken blinds, stains on the furniture, broken patio furniture, holes in the pool area screening, appliances are very old and partially broken, limited kitchen items (utensils, cups, bowls, etc.). Also, you need to bring toilet paper, garbage bags, paper towels, soaps, etc. Doors aren't great and neighbors are close so it seemed like they are talking in your lanai areas all hours of the night, bring a sound machine if you are trying to fall asleep before 1:00 am. The temp of the house wasn't able to go below 73 and it got steamy some nights.
The Ugly: There is a leak in one of the bathrooms that has caused damage to the wall of the twin bedroom that backs up to it, the leak has been there so long that one of the twin headboards next to that wall is rotten, stuck to the wall and has black mold all over it.
The Unfortunate: This resort has a lot of turnover from rentals. We had new neighbors on both sides of us every couple of days. Some people pack in a lot of people into these houses and had 5+ cars parked in various places on the street/driveway and it was tricky to navigate when driving back to the house at night. Also, although we can't confirm it, we are fairly certain that the people staying at the house next door on the last two nights of our stay were sneaking in our screened-in lanai and took pool toys and beach towels, make sure to bring in valuables each day/night to be safe.