Best views in Nottinghamshire . Robin Hood county
Pool / Spa
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Pets allowed - On request On request
Max guests: 12 - Extra guest must be authorised by the owner .Extra guest must be authorised by the owner .
- Parties raves gatherings are not allowed .guests will be asked to leave and police called should unauthorised events take place
- Every guest must provide copy of passport/ ID and full home address once booking is confirmed
Lovely property. Good location. House had a lovely homely feel and everyone was able to relax.
Good communication with Lorna. There were issues with the wifi when we first arrived due to storms. However Lorna kept us updated and quickly sorted the issue.
House was clean and well equipped and had a lovely homely feel about it.
We had 3 dogs with us and the grounds were secure and walks from the door step.
Pool was great we used it every day.
This house was so ideal for the hen do weekend we had planned. We had a group of 10 females stay, so two to a room worked out perfectly. The facilities were really good and well kept.
After reading a couple of the reviews around Christmas time we were concerned that the pool would maybe be too cold and that there was a lack of fridge and freezer space however this was not the case, everything was perfect and helped towards a fabulous weekend with friends. Would recommend and consider going back again.
Lovely weekend getaway
Clean, wonderfully located - out in the countryside but near to nottingham, great local walks. Lovely host who had everything prepared for our weekend away. Thank you so much for a great weekend.
Lovely group house, great location
We had a lovely time at the property & it was large enough for 12 of us to fit in comfortably. Location was near loads of activities for the kids (by car) & the hosts Neigbour (assistant) was very attentive throughout our stay. The Christmas decorations & tree were a lovely touch too.
Only negative feedback was that some things didn’t work as expected: hot tub mechanics (not sure if on timer) , chorine levels in pool were very high, not all ovens worked. Having said this we worked round it & still had a lovely break away & would recommend to others.
Spacious large family home great setting.
The family and I enjoyed our stay at your house this Christmas we certainly created lots of memories.
The following should be seen as constructive feedback which would have put the icing on the cake for us.
Prior to setting off we rang Lorna as requested an hour before arrival. We appreciate it was Christmas Eve but a proper handover of the property would have really saved both parties time.
The instruction manual stated that the instructions on how to use the ovens and hob were nearby, but we didn’t see anything. It was gone .7pm by the time L arrived at the house to show us how to use the appliances .
Only one of the oven worked, which took forever to cook family meals for the duration. One oven for that size of a home is inadequate.
The fridge is not working to it’s capacity and too small for a family home of that size. Beef had gone off and brown as it wasn’t cold enough. We did use the outdoor cool area but a functioning fridge is a must .
The pool was not heated and had too much Chlorine it was overbearing as we could smell it strongly in the house. We were disappointed the the pool wasn’t heated as advertised as that is why we picked the property. Your neighbour came to look at it very late on Christmas Eve as we had to call again as the front door would not lock. He resolved that immediately as he removed a long strip on the inner door frame which believed me to think that this must have append before. Again if we hand a handover on arrival we would have known that.
The towels and bedding could do with replacing with new for old as they are showing their age. A few of us were disappointed as some of the bedding was not freshly cleaned for us as new family. Overall the property could do with a deep clean.
The security and location of the property are easily accessible, although we’d stop again in winter , we wouldn’t entertain the summer as the fridge is too small.
Thank you for have the festive decorations and tableware set for us and the lovely Christmas gift, thank you we all enjoyed it .
Thank you for your review I will address all the issues raised .
Prior to arrival a great deal of work and revamping had gone on in the property.
The whole house except the snug lounge,downstairs hall and utility room had been re decorated.
The kitchen floor had been ripped up and re tiled due to wear and tear of previous guests whom accidentally had dropped bottles and other heavy items etc .
New central heating had been installed to the pool room to ensure the room was kept at a good temperature for swimming .
The pipes had to go through the main lounge and involved a lot of tidy up work by ourselves after the tradesmen left us with a mess! . Missing skirting boards etc. When completed were repaired and looked as good as new.
On arrival the pool water temperature was 27 degrees centigrade ! During your visit the temp went up to 31 degrees centigrade . The pool is for swimming and not soaking in like a hot tub .
According to https://www.swimuniversity.com/pool-temperature/ The recommended guidelines for pool temp is between 28-31degrees C
Keeping the cover on between use would ensure the pool maintained the correct temperatures , as soon as it is removed it instantly goes down .
Levels were slightly high re chlorine but within tolerance. Plan a photograph of The litmus testing strip will Be sent to future guest prior to use.
There are new towels in the pool room but unfortunately guests seem to like using the bath and shower towels provided for house use , this has caused some discolouration . I will replace any I deemed worn and ensure charges are Made should they become bleached by wrong use.
Lorna had to leave to do her food shop as she had been working three days on the house
The cleaner had done extra hours due to dust from the tradesman and the floors were all re mopped an hour before arrival .
Guests are usually happy to be left to their own devices and we don't really like to intrude, as you arrived later than 3pm you can appreciate Lorna’s panic , she did call in to say hello and asked if you wanted anything from the shop and said to ring her if you needed any help! In the Future all guests will be asked what they prefer re arrival.
I take exception to linen not being clean. The linen is changed always between use and checked throughly by the cleaner . New linen is bought regularly to ensure it looks crisp and fresh ! I will be looking through it all as and when it’s being used to see if there are any stains !
Lorna went through the operation of cookers ! Shocked that one didn’t work but three did on testing ! She also offered to help and offered her oven if three weren’t enough.
Not ideal I know but getting a repair man out on Christmas Eve wasn’t an option.
The fridge will be looked at but I suspect it could Not cope with the load and constant opening. This May have had some impact on its efficiency . It’s only two years old !
There is a large wine cooler and as advised the back porch is a great storage area for bottles food etc . Plan to fit another fridge in the back porch or utility to help with the load .
I am glad you like the decorations and stockings for the children , we don’t usually set the table but thought being Christmas Eve it was a nice gesture.
We tried so hard to make it a great setting for your family Christmas and hope you may return another time
Happy new year
About Lauren Spencer
Please note due to the restrictions on the booking page regarding pricing,We can only offer the house out for weekly or weekend bookings (3 nights minimum )