Fantastic villa, 12 mins to Disney with private pool, wi-fi, games room, 48" TV

The property was in a great location, close to amenities and 15 minutes drive to the parks. The accommodation was basic, but had everything you would need in a home away from home. We felt it could have done with a better clean, but then I am a stickler for cleanliness.

First, it was hard to get a hold of the property manager. The number listed was for someone who was no longer with the company. When we finally received an email from the owner, he was still saying to contact the property manager. The owner, Brian, did give us the information we needed to enter the property. Once we arrived, the house was fairly clean. We did start to notice things though:

The coffee pot had a used filter with grounds inside growing mold from what looked like several weeks ago, the TV remotes were dead, the queen suite shower handle was growing black mold inside of it, there were several cracks in doors and holes in the walls throughout the house, the fridge had perishable good inside from previous renters and was filthy. The house was ok for a last minute trip but definitely not what we paid for!

The villa had been recently decorated and is very well situated and suited to large families. My family had a good holiday and would consider returning to the villa in future. There were a number of issues/concerns that we raised with the owner Brian but these were all addressed to our satisfaction during our stay. I would have expected guests following on from us to find no major concerns and was shocked to learn of their complaints and their one star rating. My rating is 4 stars. The group rating it one star must have been staying somewhere else or be lying. I would recommend this villa to others.

Thanks Brian getting back so quickly with any queries during the booking phase. The villa was very clean, beds very comfortable and management came round same day when l phoned them about the pool heating, which they reset a switch and was great after. It was a must to have heating during February and we used it nearly every day. The villa is well equipped though could not fined any reading books. So we left some of ours to start a collection for other renters. Instructions was easy to follow and we found it with not problems even though we arrived in the dark. It was very near Publix supermarket which had every thing you need. I4 road can get very busy at times but we found back roads which got us to places with no problems. We have been to the theme parks many times so wanted to go to other interested places in Orlando. Went to the Pioneer village, about 20 min ride from villa and if you enjoy history this is a must visit. Tells you about the Cracker generations and shows how they lived. Went round some lovely natural parks and must not forget shopping. Thank you again Brian got the use of your lovely villa.

Had a great stay at Brian's villa, it's very well looked after, and there's plenty of space to spread out. Sandy Ridge is a nice quiet area, but really close to shops and restaurants. I-4 is only a few minutes away, so it's really easy to get to all the parks.