4/10 (不満)
CHARLOTTE T.
2023 年 8 月 19 日
良かった点 : コミュニケーション
気になった点 : ロケーション
Very disappointed and exhausting stay
We spent 1 week in this flat and were so glad to leave which never happened to us before!
We basically faced few issues that all together really spoiled our stay.
Communication was good but Happy Rental sent 2 members of their team WITHOUT our approval and our presence in the flat which is totally outrageous ! We came back home and saw two workers with the door fully opened!! They came to fix a leak in the bathroom, replace a coffee table made of a glass top that was left with broken corners and injured two of us, to clean the dish washer that never washed afterwards, to clean the shower as the water wouldn’t drain….. and on the last 2 days, the stove wouldn’t work so we had to improvise cooking our meals we already bought !
The bedding is seriously very uncomfortable and both myself ans my husband got back pain.
The swimming pool is COLD! So very disappointing there as well and not a single chair to sit around the pool making it not very welcoming.
And you should also know that above the flat are neighbors who own their own place and come on holidays and are so so so noisy all night that you basically can’t keep the windows opened despite the hot weather. They are smoking marijana and drinking all night, keeping us awake ! We spoke to Happy Rental who told us to call the police. So, for anyone looking for a comfortable and quite place, don’t go there, it is an absolute nightmare!
We will not recommend !
CHARLOTTE T.
2023 年 8 月に 6 泊滞在
