Lucia Have

It was a pleasure to host you, an extremely positive experience.

Friendly guests, very nice, available. It was a pleasure to host them. Extremely positive experience, thank you very much and see you next time.

We really enjoyed having Paul and Mary as guests, extremely nice, friendly and helpful people. They had care and respect towards the owners and the house. We hope to be able to host them again, many thanks, Ciao Loredana Giordano Pietro

Our host has misunderstood everything, I feel sorry for her. The house rules are written in a special poster on the living room kitchen table, written in English. We put rules because of our experience of years of this work. We own holiday homes, we are not a hotel with non-stop central air conditioning, ditto for the lights on. Several times the gentlemen in question have left everything on, we rightly pointed it out but to no avail. The fish that I love cannot be cooked at home, it leaves a smell that the following guests may not like. Upon request it is possible to cook outside next to the garden. Toilet paper is written in the rules and it was said verbally, it is thrown away in the bin in the bathroom, not in the toilet. As for the house there is a very precise description on the information about it. Everything corresponds to reality. A double bedroom, a living room kitchen with double sofa bed and the bathroom. The rules are there for civility, respect, education. So ladies and gentlemen when you book read the information about the property before senselessly and logically denigrating the people in the figure of the owners. Finally, as rude people our guests left without saying goodbye slamming the door, never happened something like that. I would never host these people again and I do not recommend them to anyone.

We had the pleasure of hosting Mark and his friend. I verbally, clearly told the guests to turn off the lights and air conditioners when leaving the house. It is a form of respect towards the owners, a normal thing, considering that there is no use for either the guests or the owners. We prefer to talk about it with the guests for a less cold form of communication than a written note. In fact, guests promptly left the external lights on for a day, forgetting to turn them off. I could have sent a message to warn the guests, I chose not to, so as not to make them uncomfortable, out of politeness. It can happen, it's no problem. The air conditioners in the house with the guests inside remained on all day, I don't think it was due to the cold, during the day we reached over 20 degrees of heat but rather because the guests had washed the entire wardrobe, all the personal clothes of the entire their stay in Italy. No problem but you can't think of drying clothes with air conditioners, it's like using a hair dryer to dry a sweater. I advised Mark to put the drying rack with the laundry outside in the sun, they would dry quickly, like all the guests do, it's more logical. Basically the house is not cold but air conditioners cannot be used to dry clothes. The floors are stoneware, the house was recently renovated and refurbished, frankly I'm not able to heat them, it's not a pizza oven. Never heard of such a thing. The lights are modern LED, there is the possibility of choosing the various brightness options in three solutions. I would have saved the term hospitalist, it is inappropriate and inappropriate, we don't have candles, we and the hundreds of guests we have had like it that way. We are also present on other Booking and Airbnb platforms, the reviews we have received gratify us and ensure that we continue to do our job as best as we can. Ours are holiday homes not hotels, those who travel understand. Frankly, regrets are useless in my opinion, much less criticism doesn't make anyone grow. For the future we wish to host people with acceptable expectations, communicative people, thank you.

Ricordiamo ai nostri ospiti che l'isola di Ortigia è sul mare, e' normale che ci sia dell'umido, sotto c'è il mare. Abbiamo ricevuto ospiti anche nei mesi più freddi, non hanno avuto alcun problema, la casa oltre ad altri confort è dotata di condizionatori. Gli ospiti amano Ortigia. Al di là di questo ci siamo trovati bene con gli ospiti e ci ripromettiamo di dare e fare sempre di più, affinché i nostri ospiti possono godere un eccellente soggiorno, grazie.

Ospiti rispettosi, loquaci, disponibili, esperienza estremamente positiva.