I loved this cabin upon arrival. The view is great. I enjoyed watching the sunrise from the hot tub each morning.
There was a minor issue of about 50 dead ladybugs in the bathroom. I call the following morning and was told that housekeeping would stop by and clean them. They did not.
Once I started preparing my dinner I noticed that, even though the cabin sleeps 4 and the table was set for 4, there were only 2 forks. Additionally, the tableware tray in the drawer had some crums or something else. I waited to call after 9 am the next morning. That is when I was told the propertysense.net staff were in. By this time, my 2nd morning, there were about 150 dead ladybugs. The gentleman who answered told me that he cannot do anything because ladybugs are protected by Tennessee law and he cannot kill them. I was astounded! He seemed annoyed about the folk issue and the dirty tray.
When I returned back to the cabin the ladybugs were gone. There was a stack of picnic-style forks on the table. The tableware tray was still dirty.
I was not initially upset by was I consider a minor issue. However, the way in which things were handled, i.e no call back the first time, and the poor excuse the second time, and the tableware tray not being cleaned, has caused me to not rebook this cabin in the future.
By the way, I travel to this area each year, on business. I generally stay 5-7 days. This was the 16th cabin rental in 16 years. I do have a basis for comparison.