The message we received from the host before arrival was honestly one of the most stressful parts of our stay. It was an extensive list of "do nots" and things that were "absolutely unacceptable." The overall tone felt unwelcoming rather than hospitable. If the host is this concerned about every aspect of her home, she may not want to rent it to strangers.Ironically, when we arrived, the furniture was already heavily stained and there was drywall debris on the floor from existing wall damage. My mom arrived first, took pictures, and tried to notify the owner because we didn't want to be blamed for pre-existing damage. Although she was a registered guest, the owner refused to speak with her. When I reached out, the response was essentially, "So what?" We expected, "Thank you for letting me know. I'm sorry you arrived to find it that way." Instead, we felt like we were bothering her.The cleaning lady was very kind, but she was waiting outside our door before 8:00 a.m. asking when we'd be out, which made us feel rushed.We've stayed elsewhere in this building before and loved it, so this was disappointing. The entire experience felt more stressful than relaxing, and the king bed was extremely uncomfortable. The left side of the mattress is crushed and you roll off if you lay on it.