Impresionantes puestas de sol desde un gran balcón privado a 8 minutos a pie de las playas

I am so sorry that you got outdated information in the ad! I had updated the ad months before, and yet the copies of it on Expedia and other places didn't update to reflect the new information. I had to help several guests cancel their bookings because they didn't see that the pools were closed. Vrbo doesn't operate with humans, only chat bots, and impressive as they are - they have been unsuccesful in helping me with the issue. I therefore removed the ad from Expedia and was finally promised the issue had been solved. I therefore stopped asking people when booking whether they had seen that the pools were unavailable, and I assumed that you knew. It is very frustrating for us as hosts, having put the information up and reduced the price to reflect the lack of pools, and then still ending up with dissatisfied customers as a result of technichal issues on the platform. The lack of cutlery I understand was annoying, but could have been easily resolved had you let us know, because it was the guests in the apartment downstairs that had borrowed from upstairs before you arrived without returning it. Hopefully you can come back after the grand re-opening in July, and we'll give you a suitable discount for the mess this time around. Otto