4/10 (不満)
Chet W.
2025 年 8 月 26 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Poor Property Manager
When we arrived on Sat. the refrigerator was not cooling properly. Of course appliances break but this was not working properly when we arrived. Prop Mgr promptly requested a service call for Monday. An adult stayed at the house all day awaiting the repairman. Repair company started to come late Monday afternoon but had been instructed to text Prop Mgr before coming. They got no response and went to another job. It was Tues midmorning before repairman arrived. He immediately requested a loaner refrig which was set up Tues afternoon and cool enough to use late Tues evening. I later learned that if the Prop Mgr had requested a Sunday repair call, we could have had a loaner by Monday morning. Prop Mgr just said they did not know repair company made Sunday calls- but their job is to know! Unable to buy enough food to cook for 3 days/used a smaller refrig in garage for drinks and ate out in small groups for 3 days rather than cooked together as one big family. Would recommend this house only if a different Prop Mgr.
Chet W.
2025 年 7 月に 7 泊滞在
