The Ivory 20 - Modern & Pet Friendly in Tweed Heads - Min. 3 night stays!

Thank you for your feedback. We're so pleased to hear you enjoyed the property and found it fabulous. We sincerely apologise for the inconvenience caused by the neighbouring construction works, particularly the early morning noise and lack of privacy. Unfortunately, this is outside of our control, but we certainly understand how it may have impacted your stay. We appreciate you taking the time to share your experience and hope to welcome you back again in the future. Kind regards, Gold Coast Holiday Homes

Thankyou for taking the time to leave a review, we look forward to hosting you in the future

Hi Christine, Thank you for taking the time to leave a review! We're so glad you enjoyed your stay with us; it truly is a great apartment! Thank you for providing feedback regarding cutlery. We will review inventory and action accordingly. We look forward to welcoming you again next time! Kind regards, Gold Coast Holiday Homes

Hi Phillip, Thank you for taking the time to leave a review. We're so glad you loved the property! It truly is a great unit in a fantastic location. We look forward to welcoming you again next time! Kind regards, Gold Coast Holiday Homes

Hi Sur, thank you for your feedback regarding your recent stay at The Ivory. We look forward to welcoming you again soon- Kind Regards GCHH Team

Hi Zaljka, Thank you for taking the time leave a lovely review. We're thrilled to hear that you loved the property, and unbeatable location. It’s wonderful that your family dog could join in the fun — we know how important it is to have every family member included. We look forward to welcoming you back for your Christmas stay. Kind regards, Gold Coast Holiday Homes

Hi Amelia, Thank you for taking your time to review your stay with us. We're glad to hear you had such a great stay and enjoyed the property, it's location and our customer service. We hope to welcome you back in the near future! - Gold Coast Holiday Homes

Hi Siobhan, Thank you for your review. It really is a fantastic property in a great location! We're so glad you enjoyed your stay and had a wonderful experience. We look forward to welcoming you again next time. Kind regards, Gold Coast Holiday Homes

Hi Tracie, Thank you for taking the time to review your stay. We are happy to hear you enjoyed your time at the property. A new barbeque has been arranged for guests' use and we will pass on your feedback to the owners regarding a seating area on the roof. Once again thank you for your review and we're looking forward to welcoming you back in the future . Kind regards, Gold Coast Holiday Homes

Hi Kelly, Thank you for taking the time to share your feedback. We sincerely apologise that your stay was impacted by the unexpected construction noise and the garage door issue. Unfortunately, we were notified about the nearby works only at the last minute and were advised it would be minimal, which sadly turned out not to be the case. We completely understand how disappointing and disruptive that must have been, especially when you were hoping for a peaceful break. As soon as we became aware of the extent of the disturbance, we offered compensation and did everything we could to address your concerns. Regarding the parking, it is indeed secure parking, but the roller door malfunctioned during your stay. We arranged for it to be repaired as soon as possible, though we appreciate this was too late to prevent the inconvenience it caused you. We truly regret that your experience didn’t reflect the standard we aim to provide. Your feedback has been taken on board, and we’ll continue to work closely with property owners to ensure better communication and maintenance going forward. We do hope to welcome you back sometime in the near future under better circumstances. Kind regards, Gold Coast Holiday Homes

Hi Sylas, Thank you for taking the time to leave us a review. We are always looking for new ways to improve, so are always open to feedback to enhance your next stay with us! We're pleased you enjoyed your stay with us and look forward to welcoming you again next time. King regards, Gold Coast Holiday Homes