Star Wars Suite & Epic Spider-Man Game Room

We are thrilled that you loved your stay with us. We always aim to deliver a great experience and your review reaffirms the hard work We put in every day. We look forward to welcoming you back soon!

Thank you so much for your positive review, Cindy! We are so happy to hear that you enjoyed your stay. We welcome you to book with us again anytime! :)

Your kind feedback and review are much appreciated! Thank you for staying with us. We hope to host you again in the future!

Hi. Your kind feedback and review are much appreciated! Thank you for staying with us. We hope to host you again in the future!

Thank you so much for your positive review, We are so happy to hear that you enjoyed your stay. We welcome you to book with us again anytime! :)

We sincerely apologize for the fact that you were disappointed with your stay with us and would like to highlight the fact that yes there were issues during your stay, however, we pride ourselves on excellent service and work quickly to resolve the same, as evident from your report. We have a dedicated team that is willing and able to assist guests once requested. We would also like to use this opportunity to remind you and advise future guests to take the time out to carefully peruse our listings, as we provide a detailed list of the starter/basic amenities we provide for our guests and this can help to avoid confusion. We however can understand that there might have been some amount of miscommunication. This feedback has been passed on to the relevant department and a team member We again apologize and thank you nonetheless for booking with us. Sincerely, Nova Vacation Homes.

Thank you for the honesty and transparency in your feedback. We will have to investigate the issues surrounding your stay since we take the utmost pride in the customer service we offer. Issues will arise from time to time, however, we are known for a very quick response time; evident from our business profiles on the various booking platforms. An issue that sometimes comes up even in our own private homes that were just unforeseen and out of our control. We would like to apologize for this inconvenience since we do understand and also for the fact that your expectations were not met. Our records also show that amends were privately made and we trust you found it satisfactory. Additionally, our dedicated team and off-peak hours team are always willing and able to offer assistance to our guests. We are however sorry to hear that you feel this way and will look into possible contributing factors. Thank you nonetheless for choosing Nova Homes.

Thank you so much for your wonderful review! We're thrilled to hear that you and your family enjoyed your stay and found the home spacious and comfortable. We also appreciate your feedback about the minor details, as it helps us continue improving the experience for our guests. It was a pleasure hosting you, and we hope to welcome you back for another amazing stay in the future!

Thank you for your kind words about our property and for your visit! We are delighted to note that you had a great time with us. We look forward to welcoming you back soon