We own and rent a vacation rental and we would be appalled if our house ever looked like this or our property manager downplayed customer’s concerns like this. Here is a list of the issues with this house: mold in bathroom ceiling over shower (leak and/or drywall repair needed), blinds broken in two rooms (we had no privacy and vacasa never got back to us our entire stay about fixing this issue like they said they would), blood on wall, holes in walls, 3 spoons in entire house, kitchen super unorganized, dirty cabinets and drawers (found old takeout food in dresser drawer), carpet floor is gross, one of the pillows was so dirty it was brown, step on trash can broken so it wouldn’t open unless you manually pulled up top, grill was dirty, vacuum didn’t work (maybe why floors are disgusting), no shovel to shovel snow, freezer wouldn’t close (seems like it’s bent), window in kitchen wouldn’t close so drafty. I see a couple years ago people complained about no spoons. Vacasa and VRBO have ignored our calls and requests for compensation. This house shouldn’t be rented until the issues are taken care of.