ベアバックリフト、スキーイン/スキーアウトタウンホーム、共有テニス＆ゴルフからすぐ

Ashley, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your feedback to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

Thank you for taking the time to share your experience, Margaret. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. We appreciate you notifying us promptly of this issue you encountered so that we could take the appropriate steps toward a resolution. We will be sure to forward your concern to our local manager, who will work with our homeowner to make the necessary improvements to the home. We hope to have an opportunity to better serve you in the future.

Thank you for taking the time to share your detailed feedback. We are glad to hear that the check-in process was smooth, the home was clean, and the location worked well for you. We are truly sorry to learn about the issues you experienced during your stay, especially with the lack of response to your messages, the microwave not working, and the absence of hand soap and extra garbage bags. Your comfort is very important to us, and we apologize that we fell short in these areas. We also understand how uncomfortable the bed sheets and the heat in the home made your stay less relaxing than it should have been. Please know that we have shared your comments with our local team to address these concerns and improve the experience for future guests. We appreciate your honest feedback as it helps us enhance our service and amenities. We hope to have the opportunity to provide you with a better experience in the future.