広々としたスチームボートコンドミニアムw /最高のロケーション！

Thank you for your feedback, Sally! We appreciate you highlighting our location and the convenience of check-in process. It's great to hear you had a positive experience, we look forward to welcoming you back in the future!

Thank you for sharing your feedback. We’re glad to hear you enjoyed the neighborhood and the convenient location near the resort. We’re very sorry, however, for the inconvenience caused by the lack of window screens in the bedroom—especially with no A/C and warm weather making it necessary to open the windows. We understand how frustrating it must have been to deal with mosquitoes during your stay. We’ve already notified our maintenance team, and screens are being reviewed and replaced where needed to ensure better comfort for future guests. We appreciate you bringing this to our attention and hope to have the chance to welcome you back for a more comfortable stay.

Thank you for the kind words about the home itself. The disrespectful neighbors have been brought to the attention of the owners of this home, who have contacted the HOA to address this problem. Action has been taken to correct this issue with the tenant causing the noise issues/disruption. We appreciate your stay with us here in Steamboat and we would love to host your next visit to the Boat! -The Retreatia Team

It sounds like everything went smoothly for you, which is always great when you're on vacation! And how nice of you to leave a little bonus with the salt and pepper shakers for the next guests! The welcome packet sounds like it was super helpful too, covering all the bases. Glad to hear it was such an easy trip! Would you stay at the same place again for future visits?

Thank you for your thoughtful and detailed feedback—we really appreciate you taking the time to share your experience. We're glad to hear you enjoyed the convenient location near the Steamboat base area and that noise wasn’t an issue during your stay. We’re sorry to hear the beds didn’t meet your expectations and understand how important a good night’s sleep is, especially after a day on the slopes. Your comments on the hot tub towel situation are completely valid—we understand that having clean, separate towels for that experience is a basic expectation, and we’ll be sure to revisit this policy with our team. Thank you again for your honest feedback—it helps us improve the guest experience, and we hope to have the opportunity to host you again with a more comfortable and seamless stay.

Charlene, Our deepest apologies for the inconveniences you faced with the noise. Retreatia focuses on providing the best guest experience possible and we are troubled to here of your unpleasant stay. We can assure you that every end was covered in eliminating the noise. The property management company was contacted and the issues if they happen again will result in penalties. Unfortunately, we can only do so much when it comes to the noise of other tenants. With that said, you can be sure the proper action was taken on our end. Best Regards, The Retreatia Team

Thank you for the great review and recommendation, Robert! it was a pleasure hosting your stay.

Thank you for the feedback about your stay. The owner has been made aware of the issue with the disrespectful neighbor above. Swift corrective action is being taken between the owner of this home, Retreatia and the HOA management to correct the action of the tenant above. We did love hosting your stay and would love to host your next visit to Steamboat! The Retreatia Team

Thank you for being a wonderful guest. We are so pleased to hear you had a great trip and we look forward to hosting your future trips. Thanks, The Retreatia Team

Rachel, Thank you for bringing to our attention the loud neighbor upstairs. We did contact the HOA and it turned out it was a long term tenant from a different company and since then he was evicted, so the noise is not a issue any longer. I am surprised to see you wrote a 1 star review despite the fact that we issued a refund for the inconvenience, but fully respect your decision . All we can do is the right thing on our end... Thank you again for staying with us. The Management.