Moose Mgmt at Bear Hollow 5458 Porch with Grill-Pool-Pvt Hot Tub-Free Shuttle

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the location, found the beds comfortable, and appreciated the well-equipped kitchen. It's great to know the layout suited your family perfectly. We appreciate your feedback regarding the carpeting and bathroom rugs, as well as the odor in the garage. This is the first time we're hearing about these issues, and we'll certainly review them to ensure a better experience for future guests. We're grateful for your insights and look forward to welcoming you back on your next visit.

Thank you for sharing your experience with us. We are pleased to hear that you enjoyed the property's convenient location and clean interior during your recent stay. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience you encountered with the hot tub. Ensuring the safety and satisfaction of our guests is our top priority, which is why we adhere to strict maintenance procedures, including the periodic draining and refilling of the hot tub as required by county regulations. While we understand the frustration of waiting for the hot tub to be ready for use, please rest assured that this process is essential for maintaining a high standard of quality and safety for our guests. We truly appreciate your understanding and hope that you were still able to make the most of your stay with us. Thank you for choosing our property, and we look forward to the opportunity to welcome you back in the future.