Special VRBO Rates - Walk to Trails & Shops! Snowmass Condo w/ Hot Tub

Thank you so much, Karyn! We’re delighted to hear that Lichenhearth 23 met your expectations and that you found the location excellent. It’s wonderful to know you enjoyed the real fireplace and gas grill as well. We would be thrilled to welcome you back anytime! -Pauline, iTrip Aspen Snowmass

It is our pleasure to provide great accommodations and service!

Thank you for your wonderful review! We're thrilled to hear that the condo’s location made your stay so convenient, with easy access to the slopes, restaurants, and shops. It’s great that the pool was a hit with the kids and provided a perfect spot to unwind after a day of hiking. We're delighted that you found the condo well-equipped, clean, and cozy—ideal for your family getaway. We’d love to welcome you back for another memorable stay in Snowmass! Audrey iTrip Aspen Snowmass

Duane, We are glad you enjoyed the fall colors! When we asked, after you checked in, if there was anything we can do to earn your 5 star review you said everything was good. I wish you would have let us know how we could make it better. We strive to provide the best experience for our guests. We hope you can visit us in the future! Audrey iTrip Aspen Snowmass

Elizabeth, Thank you for your wonderful review! We're delighted that you and your husband found our place to be the perfect location for all your planned activities in Aspen and Snowmass. It’s great to hear that you enjoyed the convenience of the pool, hot tub, and laundry area, and we’re glad they met your expectations for cleanliness. We appreciate your feedback regarding the appearance of the unit, we will pass it along to the owner. It’s fantastic to know that you loved the comfort of the decor, and our communication was both outstanding and helpful. We look forward to welcoming you back for another great visit! Audrey iTrip Aspen Snowmass

Thank you for taking the time to share your feedback. We’re glad to hear you found the property spacious, clean, and well-located. We appreciate your comments regarding the kitchen and bathroom, and we’re sorry to hear that the dishwasher did not meet your expectations. We did redo the lower cabinets, repainted upper cabinets, new hardware, replaced the countertops and flooring in the kitchen and as noted in the listing, the bathroom vanity area has been replaced. We are reviewing the listing to make sure that is represented accurately. Your feedback is invaluable as it helps us improve our properties for future guests. We hope to have the opportunity to host you again and provide a more seamless experience. - Mathilda, iTrip Aspen Snowmass

Kerry, Thank you for your feedback. We appreciate when our guests take the time to share ways in which we can improve. Unfortunately certain things are outside of our control and others we can only help with when notified. While we were unable to accommodate a late checkout and extended parking request for your peak season stay we do offer this when we can. We did have another guest arriving that day and needed the parking spot to accommodate cleaners and inspectors. Snowmass offers daily parking for $15/day (pretty reasonable for a premier ski resort) so there were options for you while you were skiing on they day of your checkout. We are clear that our check-in time is 4pm and our check out time is 10am during the booking process and in follow up messaging in hopes that we can assist with advance planning when your travel plans extend beyond those times. We are currently working with the owner of this unit on some nice updates to her charming one bedroom that we believe will only enhance the location and amenities found at Lichenhearth. We value your feedback and will use it to improve our property management procedures. We hope you'll give us the opportunity to provide you with a better experience in the future. Kim Allen iTrip Aspen Snowmass

Joseph, Thank you for sharing your thoughts regarding the condo you rented for your trip to Snowmass last month. As we manage approximately 100 units in Aspen Snowmass we are aware this specific condo could benefit from updated decor and more modern furnishings. The pictures do accurately represent the appointments and there is also a 3D walk through tour available so we are transparent and properly represent the condo to renters. We pride ourselves on providing very clean and well maintained units, regardless of the style, in order to accommodate travelers of all budgets interested in coming to visit our area. We understand the linens were not up to your standards but do want to make it clear they are hospitality grade linens and are 65/45 cotton/poly count. This is standard in the industry. They are not 100% polyester. It is our intention to share your feedback on the decor and the sofa with the owner of the condo and suggest nice updates to her in order to make this rental even more appealing with the convenient location, incredible amenities and more affordable price point. We hope you are able to plan further in advance on your next trip and book something that better suits your particular travel needs. Kim Allen iTrip Aspen Snowmass

Shadi, We are pleased to hear you had a great experience staying with us at the Lichenhearth condos. We hope to welcome you back soon! Kim Allen iTrip Aspen Snowmass