Pool / spa
Skader og påløbne udgifter
Du har ansvaret for eventuelle skader på ferieboligen, som forårsages af dig eller din gruppe under opholdet.
Kæledyr ikke tilladt - Animals at property will forfeit security deposit.Animals at property will forfeit security deposit.
Ingen fester/events - Exceeding occupancy will forfeit security deposit.Exceeding occupancy will forfeit security deposit.
Rygning ikke tilladt - Smoking at property will forfeit $1000 sec depSmoking at property will forfeit $1000 sec dep
Maks. antal gæster: 10 (Sovepladser til 8 voksne) - max of 8 adults, 10 ppl with kidsmax of 8 adults, 10 ppl with kids
Minimumsalder for den primære lejer: 28
ANT INFESTATION AND REFUNDABLE DEPOSIT WITHHELD
We had two major issues with our stay:
1. When we arrived there was an ant infestation to the point where our daughter did not want to sleep in her room because of the ants, and due to the Covid-19 virus we did not want anyone in the home to treat the house for ants so we had to buy toxic ant spray rather than have the house exterminated while we were there. The owner should have had the house inspected prior to our arrival;
2. We had a trained mini, non-shedding service dog, with paperwork, which although we are not required by law to notify owner, we did in the comment section to the lease. Nevertheless, despite our paying for damage insurance (there was none), the owner withheld our refundable deposit b/c of her no-dogs-allowed policy and claiming we did not tell her (which we did). Not only do we not have to tell her about a service dog by law, but we did in fact tell her in the comments to the lease, which I re-sent the screenshot of for her review. She still refused to return our deposit and we had to file a claim against her for the return of our money.
I always try to go above and beyond for all guests I host. Katherine made several extra requests that I promptly accommodated. We communicated extensively before arrival regarding questions and needs she would have during her stay. Unfortunately during all of this she never mentioned she would be bringing their family dog. This 5 star home is advertised as allergy/pet free and this is what our incoming guest expect. Many confirm this before booking due to their own animal allergy concerns.
As a private residence, this property does not accommodate any dogs due to allergy’s of the owners. VRBO lists homes that are dog friendly and perfect for those looking for accommodations to travel with their animals. Vrbo pet rules state that Emotional Support pets are not allowed unless approval is given from the property owner. I never received any notification they were bringing a dog and once I found out she told me repeatedly that this was an emotional support dog. The policy does not allow Emotional Support dogs without property owner approval. It is unfortunately that some take advantage of the special provisions that are in place for those with disabilities that require Service animals. As far as ants, no issue was reported during her stay. The house has a regular service by Orkin pest control. Any issues during stays are immediately addressed and I would have called Orkin to come out and address their concerns if I had been told about it.
Beach house trup
Lovely house w top end appliances (Viking Stove, etc) well equipped kitchen, great beds, great view from living room. We had 4 grandchildren and their parents. Everyone had a blast. Many thanks. We all agreed we would go there again!! Thanks!