Great location but terrible maintenance issue. We were here from May 28-31. The location is great, in the Chiado neighborhood and very convenient to many restaurants and tourist spots. The apartment is also nicely laid out. Pictures should be updated. The big gray couch isn't there. No bidets in either bathroom. Bathroom #2 is basically a utility closet. Very small and across the hall from the second bedroom. Major issue: Air conditioning never worked properly through the entire stay. Day 1: called owner about A/C, property maintenance person, Sandra, contacted me via WhatsApp. Couldn't get out today and no fans available but will look at tomorrow. Day 2: left for tour, returning later, A/C still not working and no fans available. 16C 60F, so we should have been freezing, but no. Sandra said will fix tomorrow and bring fans (didn't get). Day 3: all-day tour, A/C not fixed and no fans. Property owner never followed up with us to ensure repairs were made. The only relief was being able to open the windows for evening breezes, but nightlife noise prevented keeping them open all night. Seriously disappointed in the handling of this issue. Loved the area but would not recommend this property mainly due to the hands-off approach by the manager. Typically you pay extra to have air conditioning, but this is something we didn't get. Compensation for the inconvenience would be appropriate. Follow up with your customers to ensure issues brought to your attention have been resolved.