This property is Very far from Sorrento Center. In an area not clean. Stray cats and dogs everywhere. Lot of street noise and howling cats all night. I will say we had a good sunset view thankfully. It had a nice balcony.
Issues:
1. The manager arranged a private driver for us she said she knew. Our driver was rude, drove dangerously, did NOT have the promised child safety seat. He did not know the manager or the address. He demanded a tip upon arrival.
2. The promised crib was not in the unit. It is advertised as an amenity of the property. The manager knew we had an infant through multiple communications regarding driver and unit.
3. The advertised pool was still closed. During communications prior to arrival, regarding said infant, we inquired about the pool and was told (in writing) that it would be open. When we asked, We were told it is not in season….yet all the hotel pools were open and operating. The pool looked to be in shabby condition regardless.
3. The unit: poorly equipped. This is not our first VRBO rental. We have rented homes all over the world. They all have fully equipped kitchens, this unit had 2 pots, no wine glasses, no coffee filters, no laundry detergent, no bath amenities, it barely had dishes for 6. Completely bare of kitchen necessities. No instructions were posted regarding facility maintenance and the manager did not personally greet us as other better property managers do. No microwave. No trash bags. No waste bins of any size.
5. Beds were horrible. Pillows were horrible. All need to be replaced. I’ve slept on better rollaway cots.
6. Absentee manager. The manager did not meet us upon arrival, was informed of missing glassware and crib - but never remedied the missing items. She knew we had added a member to our group well in advance yet did not amend the contract. On our last day, she asked for more money. At this point, we had a very negative view of the entire experience and felt she should be crediting us. Mind you, she collected the city tax on day 1. She even wanted payment for the infant, despite providing no crib.
Not recommended. Find a better property closer to town.
