Stilfuld Oceanview Getaway i Salvo m / Hot Tub, Grill, Smart TV, og Hundevenlig

Thank you Cheryl for sharing your experience. We are delighted to hear you enjoyed the home over winter break. We look forward to welcoming you back to the Island again soon!

John, thank you for the 5-star review. We are thrilled you enjoyed your stay at Safe Haven. See you soon at the beach. -Your friends at Surf or Sound Realty

Thank you so much, Shawn! We really appreciate your compliments about Safe Haven - #821 and about Leslie's service! We look forward to hosting you again next year!

Thank you for sharing your feedback, Randee. We’re glad you found Safe Haven - #821 clean and enjoyed the quiet neighborhood, friendly locals, pool area, and convenient walk to the beach. We’re sorry that several aspects of the home fell short of your expectations, particularly the back deck door, bathroom drainage, and living room TV. We also appreciate your suggestions regarding the kitchen supplies, cosmetic updates, and pool area. We understand how these details can affect the overall vacation experience, and we’ll share your feedback with the appropriate teams for review. Thank you for choosing Surf or Sound Realty. We appreciate your input and hope to have the opportunity to provide you with an even better Outer Banks getaway in the future.

Courtney, we are happy to hear you enjoyed the home and the location. We feel just awful that the cleaning crew did not do a satisfactory job on your home. We hope you contacted the office to have someone come out to re-clean for you. We realize it is a disruption but we are happy to do it if provided the opportunity. We apologize for your disappointment and we hope your future visits to Hatteras Island are pleasant.

Thank you so much for sharing these details about your first trip to the Outer Banks and for all of your compliments about Safe Haven, Karen! We are so sorry the weather was less than ideal, and we appreciate your suggestion about upgrading some of the baking pans! Thanks so much for the 5-star review!

Hi Brea - Thank you for your review and for your valuable feedback. We actually do update the listings at least annually, if not more. We don't have control over how VRBO processes charges, but do apologize for any inconvenience you may have experienced. We are glad the hot tub was fixed quickly, which should indicate how responsive we are. We aren't sure why you were unable to get through, but have various channels available so guests can reach out for assistance on reservations. Our reservationists on standby every day from 8:30AM - 5:00PM, EST and they work diligently to respond to every call possible - we are unsure of why you were not able to get through, and apologize for that inconvenience as well. Overall, we are glad you enjoyed the area and your stay! We hope to see you on the island soon! - Your Friends at Surf or Sound Realty

Hi Suzanne, We are so glad you enjoyed your time on Hatteras Island and look forward to hosting you again at Safe Haven - 821 next year! - Your Friends at Surf or Sound Realty

Hi Vikki, We are so glad you enjoyed your time at Safe Haven - 821! We are sorry that the dishwasher was unable to be repaired during your stay - we hope that we can wow you with our customer service on your next stay on Hatteras Island! - Your Friends at Surf or Sound Realty

Hi Elodie, Thank you for your review, it really means a lot to us. We're so happy that you enjoyed your stay on Hatteras Island. Please accept our sincere apologies for the unacceptable condition of the home you rented from us. During the pandemic, our phone lines and inboxes have, at times, been overwhelmed by Covid-related inquiries and concerns, which has led to cleaning and maintenance gaps than are not at all typical for our generally very professional teams. We are all working hard to catch up, reply to every message, and resolve all issues. We hope you will stay with us again soon!

Hi Wendy, We are glad to hear you had an enjoyable vacation, but of course we are dismayed to hear of the places we fell short for you. We appreciate the housekeeping details you shared and are grateful for the opportunity to address them. We sincerely apologize for the grill not working and thank you for letting us know about this. This has been reported to maintenance. We hope to see you again next year!

Rina, thank you for sharing your experience. We apologize for the disappointment you experienced with the sand on the floors. We hope you contacted the office to have someone come out to re-clean for you. We realize it is a disruption but we are happy to do it if provided the opportunity. Again we sincerely apologize and hope to welcome you back to the beach again soon.