10/10 Fremragende
Corinna S.
14. aug. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Fantastic Find
Our original rental canceled the night before our trip and we were scrambling to find somewhere big enough to accommodate our family of 5. Kim was very quick to respond to our needs, making sure the unit could be cleaned in time and showed genuine compassion in helping us with our situation. She quickly emailed very detailed information about the villa itself, along with helpful PDF’s about the resort shuttle schedule, a map of the resort, suggestions on local fun things to do and basic rules. The unit had plenty of room for our 3 teens to have their own space, which was important to us. We enjoyed the screened in porch off of the open double height living room where I was able to work remotely and still feel like I was on vacation. The kitchen is nicely updated and when we had an issue with the fridge not cooling Kim had someone there to fix it within a half an hour! She even offered to replace any food or cost for ice if needed. We lost nothing because of her quick response to resolve the issue. With the keyless entry, we didn’t need to be there either. It’s a very short walk to the beach and the pool is very close as well. We have stayed at Kingston before and it is a top notch resort. Beautifully kept grounds and security 24/7. We feel very comfortable letting the kids have some lead way when staying, unlike in the heart of Myrtle. We were actually happy that we lost our first booking, because Kim’s kindness and eagerness to make you feel welcomed are unmatched! Thank you
Corinna S.
Overnattede 4 nætter i august 2023
