Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This house is beautiful and in the perfect location but unfortunately has not been maintained properly. Our stay started with a refrigerator repairman and AC tech showing up on the first day. Issues that obviously existed before we checked in and should have been resolved. The main refrigerator did not cool properly our entire stay and the freezer also had issues including a broken ice drawer. We had to use a smaller old refrigerator downstairs and transfer all of our groceries up and down stairs, not to mention that the working fridge was old with a broken door that was difficult to shut. I let the rental company know about the refrigerator not cooling and nothing was done about it until 9:30am on checkout day when someone arrived unannounced and started disassembling the refrigerator while we were still cleaning the house and packing for checkout. In addition to not having a working refrigerator on the same floor as the kitchen our entire stay, the AC on the bedroom level was not working the first day, the top oven was broken, the fan over the range was broken, there was a curtain rod falling off the wall in the master, the railing outside were loose with some missing bolts, and all the doors were either broken, unlockable or extremely difficult to open. It’s too bad that this house has so many maintenance issues because it could be amazing.