* NY LISTE * Red Rock Casita | Vandring, Cykling, Golf / Tennis / Boblebad / Po

Thank you, Jennifer and we hope to welcome you back.

Thank you, Jessica and we hope to welcome you back!

Hi Robert — We're genuinely surprised and disappointed to read this review, particularly given our conversations throughout your stay. When you raised concerns about no hot water, we immediately offered to send a plumber, which you declined. Both our handyman and housekeeper checked afterward and found consistent hot water throughout the home, and could not reproduce the issues you described. We're also surprised by the additional concerns about cleanliness and fixtures, which we would have welcomed the opportunity to address during your stay. We put a great deal of thought and care into our casita, and while there's always room for improvement, we don't feel this review reflects our home or our team's efforts. For future guests, we have regular professional pest control in addition to community treatments, along with routine cleaning and maintenance. We're glad you enjoyed the comfortable new beds, updated kitchen, and entertainment amenities, and wish you well in your travels.

Thanks so much, Sona for the kind words and we hope to host you again!

Thank you, Sam and we hope to welcome you back again!

Thank you, Elizabeth for the kind words and we hope to welcome you back to Sedona!

That is so sweet, we are honored you celebrated your 38th anniversary here and we hope to welcome you back!

Thank you, Karen and we hope to host you again!

So glad to hear you enjoyed your time in Sedona at the Red Rock Casita, John, and we look forward to welcoming you back again any time! 🏜

Thank you, Mike and we agree on the village of oak creek! We hope to host you again.

Thank you, Janice for the feedback. We did replace the dining room set as well as the couch. The fireplace is not for guest use.

Thanks for sharing your thoughts, Connie. We don’t currently have live TV but our smart TV is hooked up to Netflix, Amazon Prime etc. Sorry to hear about the electric in the bathroom; Had we known about it, we could have helped getting it reset. Glad you enjoyed your time in Sedona, and happy travels!

Thank you, Toni for your feedback and we are glad you enjoyed your stay! We do wash the slippers but may just put them away. We should have extra towels in the cabinet - will make sure of that and make it more clear to guests. Thank you!

Thank you, Amanda for the review and feedback. The slippers previously provided were washed, and we had our handyman look into the water pressure to make adjustments. We do not advertise or list the fireplace as an amenity and apologize for the confusion. Thank you as we are always looking to improve and strive for the best!

Thanks for the kind words, Patty, and for spending some time with us in Sedona! We enjoyed hosting you and look forward to welcoming you back any time.

So glad to hear you enjoyed your time in beautiful Sedona, Michael! While we do not have any views from our casita itself (you'll get peekaboo views outside the back patio), our community has amazing views of Bell Rock, and particularly from our on-site award-winning golf course and tennis courts. We look forward to welcoming you back next time you're in Sedona!

Thanks for taking the time to share your feedback, Myles! Suddenlink, our Internet service provider, has made significant upgrades over the last couple of years to meet increased demand for broadband in the area and we're happy to note that our 100 mbps Internet access has improved. We've also been making updates throughout our casita, including a new couch and dining room furniture, and look forward to welcoming you back next time you're in Sedona!

We apologize as this is not the experience we want our guests to have. We have made upgrades to the casita which includes a new dining table, chairs and couch. Suddenlink (the only ISP in the area) has also made updates to their infrastructure which has vastly improved internet service. The outside spaces and front porch are kept clean. If you make it back to beautiful Sedona, we hope you consider giving us another chance! Thank you.