2/10 Bundkarakter
JOSE
25. sep. 2021
Synes ikke om: Kommunikation
They have two severe problems with water...one: they lack of water pressure in the showers and the faucets. Two: they have an even bigger problem with their ventilation as the condensation from the AC simply remains inside and falls down on the floor. We got there Friday night (temp was 55°F) and didn't think anything of it...the floor looked so wet and slippery we thought it would get fixed the following day after turning down the AC or even after turningit off...but no...guess again. The following morning we spent most of the day out and about and when we came back in the evening it was very humid inside and the floor simply looked like they had just dump a lot of water on it. I called their office to let them know and they actually told me that they were aware of the problem (g...why hasn't it been fixed??) They told me that it happens when the AC is on and the doors are kept opened. Well, I told them that we never kept the doors open and that we just opened them to step out to but they were always closed. Anyways, it wasn't really a comfortable stay since we couldn't really walk without thinking "shoot, I hope we dont fall and break our back or head"! At check out, I showed them pics and they said they would look into it and offered us some sort of partial refund! Well, that didn't happen! We understand that it's very humid in Rocky Point, but this was simply unacceptable! I don't think we will book them again!
JOSE
Overnattede 2 nætter i september 2021
