Smuk feriehus med udsigt i Newfane, Vermont, nær Mt. Sne

Glad you had a good time, despite the rain! I replied to the note you left for my housekeeper on this site. Hopefully next time the French door lock will not be mysterious! And please do come again!

Thanks, Paul! I hope you'll return sometime soon!

SO glad you got to see some color! It's hard to predict precisely, so you got lucky. Thanks for your kind words. Come back again anytime!

Glad you enjoyed your getaway, Justin! I hope you'll return sometime soon!

Thanks, Mathew! Always happy to have you and your family come for a visit!

Glad it worked for you, Mike, and glad we got the jacket straightened out. I hope you'll come again in some other season and see what else the area offers!

Lovely to have you back once more, Michaela! As much as you enjoyed the rain drumming on the roof, I hope you'll come again with better weather! Glad to hear the turkeys are back! Best to you!

Hi Marshall, Thanks for the feedback. It's hard to please everyone with mattresses. The primary bedroom has a very recently purchased Caspar memory foam mattress. It may be softer than you prefer and I'm sorry. The previous mattress pleased many, but some found it too hard. Go figure! The loft mattress is similarly recent, but it is an innerspring. I'm sorry if you didn't find it to your liking. If you would, tell me what was the issue with the sheets. PM me if you like. Glad you enjoyed everything else! Jim

Hi Margie, So glad to hear you enjoyed your stay. Thanks for the information about the inflater for the air mattress. I will check that out right away. I hope you will come back again for another visit! Jim

Hi Elizabeth. Glad you loved the deck, the view, and the peace and quiet. I'm sorry that not everything was to your satisfaction. First off, there is cable, provided by Southern Vermont Cable, and I've never had anyone have trouble with that. If it wasn't working properly, I wish you had contacted me to let me know. I can usually address problems of that sort very quickly. The mattress in the master bedroom has a foam topper on it, placed there to make the bed softer. Not everyone likes a soft mattress, and I suppose you could have removed the topper for greater comfort. I'm sorry it wasn't to your liking. Many guests have commented that they like the spare decor, without knick-knacks everywhere. I believe the amenities are suited to a Vermont country cottage. But those things are a matter of taste, I realize. Thanks for the note about the cobwebs. It is Vermont, and the ceilings are 17 feet high in places. It can be difficult for my housekeeper to reach them. I'll tell her to be on the lookout. Finally, the property damage and service fees are through VRBO, not me. Tax is required by the state, and again, I collect it, but I don't keep it. All of those would have applied to any Vermont property you'd rented through their system. I never see any of those funds. The cleaning fee of $50 is modest, I think, given the 3-story property. I understand that in combination with the VRBO and state fees, you were unhappy. I hope your visit to the state was, by and large, a happy one. Jim

Thank you, Stacie! I'm so glad you were happy. And knowing you're already booked to return, I'm especially happy. I so appreciate your review!

Thanks for your feedback. I'm glad your experience was positive and that you were able to overcome or overlook some of the things that didn't meet your expectations. No one has previously mentioned the gasket seal in the washer, for example, but I'll make a note to have it checked. The mattress in the master is a Casper queen that is only a year or so old. But I know that mattresses both harder or softer are a matter of personal preference, I'm glad you were comfortable enough. The shower stall has copper seams rather than the grout you might expect. Over time, the little bit of water that may collect in corners turns the product a verdigris color that you may have seen as mold. I agree that some items such as you describe might well be discarded by the previous guest who purchased them. And what is one guest's necessity may be another's "clutter," and it's hard to please everyone. In general, if something isn't right, I'm always happy to hear about it from a guest in time to act. Whether an interim cleaning or some other remedy might be the case, I want to do what I can to make anyone's stay memorable in the best way. So I'm glad your experience was positive. I will mention your concerns to my housekeeper, and I will happily welcome you back for another visit anytime!

Thanks, Michaela. We'd had a few "challenges" right before your arrival—a broken skylight crank 16 feet above the floor on the main level, for instance. And your positive experience was a welcome affirmation that all is once again well. I'm so glad you enjoyed your stay! Thanks again for choosing Ridgeview. I hope we'll see you again!