Southern Vacation Rentals
Pool / spa
Afbestilte bookinger vil ikke blive refunderet
Skader og påløbne udgifter
Du har ansvaret for eventuelle skader på ferieboligen, som forårsages af dig eller din gruppe under opholdet.
Rygning ikke tilladt
Maks. antal gæster: 10
Minimumsalder for den primære lejer: 25
Love the area! but....
We are seasoned FL visitors. Love Santa Rosa and will always return. This property is easily within walking distance to beach access, however, a golf cart would be very useful/ more convenient. Check in was a breeze and decor beach perfect. Plenty of room for our party of 5. That being said, cleanliness was lackluster! We noticed bed sheets were stained with bodily fluid in the master bedroom and one other room had sand in the bed, lots of sand, along with someone's panties in the nightstand. The air downstairs worked on and off. Froze often. Floors desperately needed a good mopping!!! Being a licensed healthcare professional, and with the current health crisis, I was deeply concerned with the cleanliness of this property. Be forewarned. Management will be notified upon our return. Maybe a new cleaning service is warranted?!
Hello Shawn, thank you for your review and feedback! We deeply apologize for the cleanliness of this home. No guest should ever have to deal with another's mess. We do contract out our housekeeping needs so it is VERY helpful to get honest feedback. We will definitely be reporting to the proper parties regarding this. Had we of been aware we would have sent out a cleaning crew to rectify this situation for you. We truly hope you allow us the opportunity to host you again and show you the true meaning of the Southern standard. Thank you for your insights!
Your Southern Team
We loved this condo. It was beautiful and very clean. I would definitely stay here and again and recommend it!!! Loved that it came with 4 bikes to use during our stay.
Thank you for your review and feedback. We are glad to hear you had a great experience at our home. We hope that you come back next year for another memorable vacation!
~Your Southern Team
The property was clean and well located. Santa Rosa beach was beautiful, I only wish I could have stayed longer...
Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for a possible longer stay!
~Your Southern Team
Very poor accommodations and extremely dirty with lots of problems.
Upon walking into the property we were very upset with the dirty conditions of the property. Carpet, cabinets, and furniture were extremely dirty. Both bathrooms had mold on the ceilings. Stains on all the carpets upstairs and down. After a few days we realized the upstairs air was not working. During the night I heard water dripping and at 4am in the morning I was scooping water out of the drip pan under the furnace upstairs. Called SVR and two people were out at 8:30am. When Luke took the filter and screen out of the furnace it was moldy and very dirty. He told us the furnace was froze up and SVR sent a heating and cooling guy out to fix it. He also changed the downstairs unit that was extremely dirty. The outside unit was also froze up. The only reason we stayed was because we had friends at a local camp ground. The pans in this place were so worped that on the flat stove you had to hold them . On line this place looked great, but that was certainly not what we rented! Also, when I started wiping the kitchen counter upon arrival it had something like syrup all over the counter.
I certainly would like the cleaning refund back. Never again will we rent.
Thank you for this feedback Andrea. We are so very sorry that this vacation did not meet your expectations or our Southern standard. Thank you for reporting these issues to us and allowing us to come out and address them all. We are happy to report that since the AC has been replaced there have been no other issues with it. We do hope that we will see you again in the future to show you a vacation that meets the true Southern standard.
Your Southern Team