I just want to start by saying I didn’t enjoy staying at this property. There was just so many issues I don’t even know where to begin. Upon arrival I failed to do the check-in process through the link that wasn’t working. After several tries to contact the host, I finally got the link to work. Once submitted the host informed me that my signature I provided through the link did not match the one on my ID I also provided. Then they instructed me to sign my signature on a piece of paper and send them a photo. I was very confused on the process because I have used VRBO numerous times and this was the most difficult check in process I dealt with. I spoke to the host and let them know I didn’t have a paper and a pen on me and asked if I need to go buy one just to check in. They stayed quiet. Eventually just sending me the code for the door. Then why keep me on the phone for 2 hours just to let me in. Once I entered down into the basement of the house above it smell like sewer or old pipes. In the restroom the was a lot of broken tile, hot water was extremely hot, toilet paper holster on the wall was broken, drier didn’t work so I had to download the app just to dry my clothes, at night there’s a loud noise through the pipes, you can hear everything upstairs, other tenants would block driveway. They also called me at 4am to tell me there was a noise complaint but failed to realize I had already checked out and I wasn’t even at the property.