Thank you for sharing your feedback. I’m truly sorry that your stay did not meet expectations. What you described is not the standard we aim to provide, and I understand how unsettling those moments must have felt. To clarify, the earlier guest checked out late and there was some miscommunications, which caused the delay in preparing the unit. While this is not an excuse, it is something we have addressed internally to prevent it from happening again. The door battery failure and exterior light issue were also unexpected, and both have since been repaired to ensure secure and reliable access for future guests. Your comfort and safety are extremely important, and I regret that we fell short during your visit. We appreciate your feedback as it helps us improve, and we wish you all the best in your future travels.