City Escape Level 19 Pool, Gym & Sauna

Welcome to this urban retreat located on Level 19 at 95 Charlotte Street, perfectly positioned in the heart of Brisbane City. The apartment offers comfortable open-plan living, a fully equipped kitchen, and a private balcony to take in the city atmosphere. With sleeping space for up to four guests thanks to a queen bed and fold-out sofa bed, the home provides a convenient base for business travellers, couples, or small families seeking a central stay.

Guests have full access to onsite facilities including an outdoor pool, well-equipped gym and communal sauna, making it easy to relax after a day of exploring. Step outside and enjoy effortless access to Brisbane’s major attractions, including Queen Street Mall, Qpac, South Bank Parklands, the State Library, and Chinatown. Whether your stay is for entertainment, work, or leisure, this central apartment places the best of the city right at your doorstep.

Key Stay Information
Bedroom 1: 1x Queen
Lounge Room: 1 x Double Sofa Bed

This property offers self-check-in. One set of keys is provided per booking. If you require additional keys, please contact us at least 48 hours before arrival; otherwise, a call-out fee may apply.

This property offers self-check-in. The keys for this property are securely stored at one of our trusted key storage partners, located a short walk/drive away from the property for your convenience.
The store is only open
Mon - Thu : 06:30 - 21:00
Fri : 06:30 - 22:00
Sat - Sun : 08:00 - 22:00

Please let us know ahead of time if you are arriving outside these hours as we will have to make alternative arrangements to get the access keys to you. If you require additional keys, kindly notify us at least 48 hours before arrival to avoid any call-out fees.

Where available, facilities such as pools, gyms, saunas, and communal areas are managed by the building or strata and not by AirKeeper. These facilities may be closed, restricted, or undergo maintenance without notice. As AirKeeper does not control these areas, we cannot provide compensation for any unavailability or changes made by the building management.

AirKeeper manages your property off-site. Any on-site building staff, including concierge or security personnel, do not work for AirKeeper and cannot assist with check-ins, keys, access issues, or guest enquiries. All communication or support requests must be directed to AirKeeper through the contact details provided.

Cancellations made less than 21 days before check-in will forfeit 100% of the booking value.

Long Stays (28 nights or more): Within 48 hours of booking creation: Full refund.
After 48 hours of booking creation: No refund of any fees paid.

Guest Registration & Verification: All guests must complete electronic guest registration prior to arrival, including valid photo ID (Driver’s Licence or Passport), credit/debit card details, and a list of all guests with current mobile numbers. These documents are securely stored with industry-standard encryption and automatically deleted 14 days after check-out, in line with PCI compliance, and access codes are only issued to registered and verified guests. Any reservation made within 5 days of arrival requires a photo of a credit card in the same full name as the primary guest, matching the provided ID. If the names do not match, the booking will be cancelled and funds returned. This policy is in place to protect our guests, our property owners, and the community.

Pre-Authorisation / Security Deposit: A security bond or pre-authorisation will be required to cover accidental damage, breakages, or extra cleaning costs. Guests will be notified of the amount and method of payment prior to arrival. Any claims for damages will be documented and communicated clearly.

Air conditioning unit: Currently not available and pending repairs

Noise & No-Party Policy: All of our properties are located in residential areas and are subject to strict local noise regulations. Noise that can be heard outside the property between 10:00 PM and 8:00 AM is strictly prohibited. Parties, events, and large gatherings are not permitted under any circumstances. Breaches of this policy may result in immediate eviction, forfeiture of your bond, and additional charges.

Complimentary WiFi is provided by the property owner for guest use. As this connection is managed by a third-party provider, AirKeeper cannot guarantee speed or reliability and does not offer compensation for any service interruptions. AirKeeper will provide troubleshooting assistance to guests where possible but cannot be held liable for reception or signal issues beyond our control.

Linen, Towels & Amenities: Guests receive a full set of bed linen and one bath towel; pool, lake, and beach towels are not provided. Extra towels or linen can be requested 7 days prior, possibly with a charge. A basic bathroom and kitchen starter pack is supplied, but guests should bring additional items as needed for their stay.

Departure Responsibilities: Upon departure, all properties must be returned in a clean condition. While a general clean is included in your rental, excess cleaning charges will apply for items such as dirty dishes, stained linen, food or drink spills, BBQ cleaning, or rubbish not disposed of in outside bins. If bin night occurs during your stay, please ensure the bins are placed on the curb as instructed in your pre-arrival email; failure to do so may incur tipping fees. Any additional cleaning or disposal charges will be communicated and deducted from your security bond.

AirKeeper is a licensed real estate agency managing this property. Please refer to the AirKeeper website Terms & Conditions for the full list related to your stay.

Your host AirKeeper is available 24/7 please do not hesitate to contact us.