Luxury 3BR Home w/ King Bed

Hi Janeen I’d like to clarify this for future guests. The change in unit number was not on our end — it was a system/VRBO listing sync error, and we communicated that to you right away. We never intentionally misrepresent our properties. The redirected unit is right next door and is actually an upgraded space that many guests prefer. It is clean, spacious, and professionally maintained. If bedding configuration was important for your group, we would have gladly worked on a solution had it been brought up during your stay. The same goes for small items like hand towels or maintenance concerns we respond quickly when notified. We take pride in our properties and always aim to provide a great experience.

Hi I’d like to clarify a few points for future guests. The address confusion was due to a listing sync error on the platform, which we explained right away. It was not intentional, and the neighboring unit provided is part of our portfolio and professionally managed by us. We would never deliberately misrepresent a property. Regarding the bedding layout, that configuration is clearly set in the listing details. If it did not meet your group’s needs, we truly wish this had been raised during your stay so we could discuss options. As for the other concerns — cleanliness, furniture condition, coffee maker, and snow removal — we have strict cleaning standards and maintenance protocols in place. If anything was overlooked, we would have addressed it immediately had we been notified. Snow removal in particular is handled promptly, especially during active snowfall. We take pride in our properties and always aim to deliver a comfortable stay. Open communication during the visit allows us to correct small issues right away and ensure a five-star experience.